Reversing the Pattern of Entitlement in Young People

As I was enjoying a much needed three-day weekend, I was reflecting on how the employment world has become so competitive. It struck me how we have to raise the bar in order just to stay even.

 

The question is: are we even staying even?       

 

Two groups of people immediately came to mind when considering who could best answer this question: employers of young people and school counselors. After all, they’re the respective “consumers” of the nation’s schools and key leaders in guiding our students.

 

I talked to a manager of a coffee shop the other day who teaches high school “tech-ed.” He vented about the lacking social skills and work ethic of his employees and students, lamenting how they act like they’re owed something. He faces an uphill battle because their parents are routinely feeding these attitudes, enabling their child’s sense of entitlement.

 

This insightful insider commented that when parents do things like make last-minute absentee calls on behalf of their teen, give teachers flak when their students aren’t doing well in a class, or make nasty phone calls to employers when their child doesn’t get the promotion, raise, or extra hours he/she “deserved,” they’re doing their children a huge disservice in the long run.

 

Another person I spoke with, a veteran school counselor, shared how the first week of school has already had its share of student disrespect and parental entitlement issues. Regrettably, this is consistent with a survey of school counselors I conducted a few months ago. Student apathy, “entitlement mentality,” and lack of parental support were among the top five issues they cited.

 

Juxtapose this with a conversation I had with a determined Indonesian high school student after my talk, “Developing the Great Leaders of Tomorrow” during my book  tour.

 

“Mr. Dennis,” he said, “I’m not as smart at academics as I’d like to be. But, can I still become a great leader?” he asked with great concern.

 

This kid gets it. It’s not just about “book smarts.” It’s about being smart about life, without an attitude of entitlement. It’s about having the willingness to work hard and deliver excellence in all you do.

 

All of us—parents, school teachers, politicians, and media/culture drivers, have a stake in reversing this trend of entitlement. This means honoring and modeling hard work, strong ethics, perseverance, and preparing young people for a life that isn’t always fair. It means teaching that failure is part of life and self-esteem is something best earned. It means that as parents, our value isn’t defined by a perfect performance from our children, but whether they are people of excellence who strive to do their best.

 

So, now that Labor Day is over, it’s time to get to work…on this!

 

Positioning Students for Workplace Success

Are the young people under your supervision—children, students, or employees—prepared to soar in their eventual career? Not just to land the job, but to be a workplace MVP?

 

With high youth unemployment and all-consuming scholastics and activities driving their schedules and priorities, many of today’s young adults are entering the work force sorely lacking the skills and maturity they need to thrive in the real world. We hear from employers all the time: “They may be book smart, but they’re certainly not life smart,” or, “They can write a resume and complete an application, but they lack the intrinsic qualities and life skills we need in our employees.” Many students understand how to succeed in the “front end” (resume and interview skills), but aren’t trained to succeed once they land the job.

 

At LifeSmart, we’re excited to announce our newest resource designed to help create future workplace superstars! Our new DVD, How to Be an MVP Employee. offers invaluable perspectives from employers and four road-tested strategies for succeeding in any career:

  • Selecting a career that plays to their natural strengths and interests
  • Modeling the qualities employers value
  • Delivering on-the-job excellence
  • Contributing to their employer’s success

 

This 45-minute live presentation at Appleton West High School includes illustrations, skits, training, and strategic insights to promote career readiness and workplace excellence. Viewers will gain practical wisdom about what separates those who soar from those who stagnate in their careers.

 

For $79, you can bring this valuable training into your own classroom or group. How to Be an MVP Employee will help prepare the young people in your life to reach their career heights and to succeed in the increasingly competitive landscape of today’s workplace.

 

For more information or to order, call (920) 319-3169 or email at dtrittin@dennistrittin.com.

4 Steps for Choosing the Right College Major and Career for you

Which situation would you rather experience? Working for a company you admire, fully utilizing your skills, building life-long friendships, and having the opportunity to grow professionally, OR hating your job, spending most of your waking hours bored, frustrated, and stressed out, and working for an employer you don’t care for, where you’re not rewarded for a job well done?

 

Obviously the first situation is the right answer, but, unfortunately, far too many people get stuck in a job or career rut.  

 

Often, people end up with career misery because they don’t do their homework. Choosing your major and career should be one of the most fully researched decisions of your life, yet not everyone approaches it this way.  Doing your homework on these four steps will help you select a well-suited career.

 

Step 1: Conduct a comprehensive self-assessment. This involves taking an honest and objective inventory of your:

  • Interests and passions
  • Skills and aptitudes
  • Lifestyle and workplace preferences
  • Willingness and ability to obtain the necessary qualifications

 

Step 2:  Develop a list of potential careers that align with the above four areas. Meet with admissions counselors and professors. Attend career fairs. Review the recommendations from any aptitude tests you’ve completed. Meet with actual practitioners in each career area to gain invaluable inside scoop. Speak with others who know you best to gain their perspectives.

 

Step 3:  Investigate the demand outlook for the careers you’re considering. Research which careers are experiencing strong job growth and which majors will qualify you. For every major you’re considering, thoroughly evaluate the employment prospects for their respective careers. If the job outlook is weak, go elsewhere. Have frank conversations with the college Department Heads regarding the employment outcomes of recent graduates. How many found work in their field?

 

Step 4:  Seek out work-study, internship, and job shadowing opportunities to get a taste of what the career is like. This will provide a firsthand reality check and either confirm or reject your preliminary conclusions.

 

            Once you complete this four-step process, you’ll have narrowed down your major/career choices to a few finalists. Don’t be surprised, though, if your thinking changes as you take more advanced classes and learn more about that career. After all, most college students change their major at least once. I did twice!   

 

A great research tool is the Bureau of Labor Statistic’s Occupational Outlook Handbook, which you can find at www.bls.gov/oco. On this site you will find the descriptions for hundreds of occupations, in addition to their education and training requirements. Also listed are average earnings and future projections for growth in each profession. Need help starting to identify which jobs and careers might be a good fit for you?  Also check out this website: http://www.bls.gov/k12/index.htm. It’s called, “What Do You Like?” and can help you narrow down your options based on your own interests.

 

Parents, youth mentors, and educators: Please consider sharing this email with the career-bound students in your life. Use it as a bridge to opening conversations about life direction, career options, and preparation for life as an adult. Then feel free to share your comments and testimonials with our online community; we’d love to hear your thoughts!

Are You Working Too Much?

There was a time when our economy was driven by manufacturing. In fact, in the town where I grew up, my father and most of my family worked in paper mills. While my father worked very hard and his hours shifted from week to week, when his work was done, it was done. He was able to devote his free time to family and interests by not taking his work home with him.

Today’s workplace is completely different. We are now a service economy in the information age. Much of our manufacturing has shifted overseas where labor costs are lower. Consequently, our work life today is much more knowledge-based and open-ended. While this makes for a more exciting work environment, it does have its downside. We take our work home with us, and, if we’re not careful, it can easily consume our free time.

This is an especially common issue when people are in the early to middle stages of their careers. Unfortunately, it often coincides with when we get married and start a family. Right when we’re needed most as spouse and parent, we allow our careers to take precedence. This conflict is one of the main reasons for the breakdown of marriages today, and the results can be devastating to families.

Don’t get me wrong. Your career will be a key component of your life. However, more than any other aspect of your life, it has the greatest risk of taking over if you’re not careful. One of the biggest regrets people have later on in life is they worked too much and focused too little on what was truly important.  Don’t make it your regret. Choose right now to not let yourself become that guy or that girl. Always remember to stay balanced and invested in all areas of your life!

Be mindful of the fact that there are very few people (maybe none) out there who’ve said: “I wish I didn’t spend as much time with my family,” or “I wish I never took that vacation to spend quality time with my children.” I encourage you to take a mental note of your current priorities, how you spend your time, and what you think about most often. Evaluate what you focus on most. If you think things need to change, don’t be afraid to make that step!

4 Ways to Avoid Being Socially Awkward

Have you ever noticed that there are some people who seem to have it all (good looks, book smarts, sense of humor), but come across as socially awkward in business or social settings?

There have been times that each of us has lost an audience for one reason or another. Whether it is from talking too much about ourselves, excessive detail, arrogance, bad body language, or even an unappealing communication style, we sometimes miss the mark. It’s never fun for the people involved, but the good news is we can reduce the odds and limit the damage when it happens.

Here are four markers of great communicators.

  1. Great communicators analyze nonverbal cues. By studying your audience’s facial and body language, you will be able to gauge the impression you’re making. If they seem bored or disinterested (their eyes will show it!), raise your enthusiasm level or change the topic to something about them. This brings us to our second point.
  2. Great communicators are good listeners. No one wants to listen to a 10-minute monologue about your great grandpa’s bubblegum business[DT2] . When talking with others, be sure to engage them in the conversation and ask lots of questions about themselves. (Here, it’s wise to use the 60/40 rule…let the other party do 60% of the talking.) Where did you grow up? How did you meet your spouse? How do you spend your free time? These questions are easy to answer and can take uneasy tension away from a conversation. People love to talk about themselves!
  3. Great communicators make sure to clarify. Some of the best conversations can get detailed or technical, especially in professional settings. In order to hit the mark, be sure you’re clear and don’t talk over their head. Just because you know what you’re talking about doesn’t mean your audience does. Check in during conversations, or pause and allow time for them to ask questions.
  4. Great communicators learn from the best. Let’s face it, some people just “get it” when it comes to communicating with others in social and professional settings. Carefully observe them and learn from their secrets. It’s easy and it’s huge! Also, if you’re really feeling insecure about your social skills, ask your BFF how you can come across better. They’re on your side!

Your ability to successfully communicate is a vitally important skill to master. By being sensitive to your audience’s nonverbal cues, listening well, and being a clear communicator, you’ll improve your odds immensely. With these tips, hopefully you will end up not only appearing like you have it all, but communicating like you do, too!

Have you learned how to monitor others’ reactions to you? What do you feel is your best communication asset? Do you have any other personal tips you’d like to share?

6 Interview Tips to Help you Land that Summer Job

If you are a young person getting ready to embark on the search for a summer job or know someone who is (hello parents, teachers!), then this post is for you!

Whether you’re attempting to land your dream position, an internship, or a temporary summer job, everyone needs to be in top form for interviews in this challenging job market. Here are some tips that will help set you apart and avoid any deal breakers when the pressure is on.

Tip 1: Make a great first impression. You might not realize this, but the first 30 seconds of an interview can make or break your chances of landing a job. Your chances could be shot if you don’t make an strong first impression. Be friendly, confident, enthusiastic, and polite. Smile, keep good eye contact, and have a firm handshake.

Tip 2: Be likeable! Employer surveys routinely identify “likeability” as one of the most important selection factors among similarly qualified candidates. In most job searches, there are any number of eligible applicants, but employers will not hire someone unless they think they would enjoy working with them. Think of it as a “next door neighbor” test. Can they see you as their next door neighbor? You’d better hope so!

Tip 3: Avoid negativity and arrogance at all costs. You want to portray yourself as friendly, positive, enthusiastic, and relaxed (but not causal!). Highlight your strong points and achievements with humility.

Tip 4: Be professional in your appearance and grammar. Many job candidates don’t think to eliminate slang or text jargon from their vocabulary during an interview, but it’s important. Be crisp and present yourself as if you’re applying for your dream job, even if this isn’t it.

Tip 5: Don’t do all the talking! Engage the interviewers with thoughtful questions about the company or open position. Do your research before the interview by reading the company’s website, mission statement, current news, etc. This will give you insight and provide fuel for some engaging questions that will create conversation.

Tip 6: If you’re a nervous wreck before an interview, cough! It sounds silly, but it truly helps. It’s actually more therapeutic than a deep breath. It also doesn’t hurt to keep a handkerchief in your pocket!

 

What kind of impression do you make on others who don’t know you well? How would they rate you on the likeability scale? What have your past interview experiences been like? Successes? Failures?

3 Important Reasons to Preserve your Reputation

What is a prized possession you can rarely get back once you lose it?

The answer is your reputation.

These days, one of the growth industries is brand management. (In fact, branding “experts” are seemingly everywhere—ask any business owner!) At the core, the “brand” is what the company represents and constituents (e.g., customers) can expect to receive. Any successful business must develop and sustain its brand and view it as a core asset. Companies spend enormous sums each year refining and marketing their brands to do just that.

So, what’s your brand? What values and attributes are at your core? After all, a great brand applies equally to people, doesn’t it? That means to be our best, we should consider our brand or reputation as a priceless asset. Here’s why:

  1. Good reputations give you something to strive for. How do you develop a good reputation? Be a person who is deserving of one. This means considering the person you want to be and the characteristics you want to embody (generosity, honesty, kindness, determination, leadership), and focus on modeling them.
  2. Good reputations help you market yourself. When looking for a new job or to advance in your career, your reputation will precede you and give you a leg up on the competition. They also build an invaluable network of ambassadors!
  3. Good reputations set an example and inspire others. People will want to be around you, glean wisdom from you, and take your advice.

I was fortunate to have worked with George Russell, the Chairman Emeritus of Russell Investments. He always took pride in saying, “Our company operates with non-negotiable integrity.” He meant it. George always said, “If you’re wondering whether or not to do something, ask how you would feel if it became tomorrow’s headline in the New York Times.” It challenged all of us to preserve the company’s reputation!

What a great rule to live by as individuals, too. When you’re faced with a tough decision, consider how you would feel about your choice being published in a newspaper for all the world to see? How would it affect your reputation? Remember, it’s a priceless asset!

No matter what you do, preserve your integrity, values, and reputation with every ounce of strength. Be the person who is deserving of a great reputation.  You will absolutely, positively, and totally regret it if you don’t!

How would you describe your brand or reputation? Which aspects are you proud of and which could use some improving? How have you handled situations where you were tempted to compromise your integrity or your values? Join the conversation with your comments!

Be Your Best Self

Are you your “best self” in everything you do? Are you committed to excellence?

Consider this scenario: A young man (let’s call him Joey) finds a job opening in his chosen career field. He lands an interview and arrives for it ten minutes early, dressed to the nines. Joey wants this job, so he is determined to be on his “A game.” He sells himself in the interview and lands the job with his knowledge, gregarious personality, and unique skillset. He is told that there is a 30-day probationary period for the job, at the end of which they will determine if his position will become permanent. Joey does a great job during his 30-day “trial run.” He takes initiative, is excited to work with his team members, and pushes himself to excel. He thinks outside of the box and goes above and beyond all required tasks. At his review, his superiors tell him the job is his for good.

However, something isn’t quite right. Once Joey is given the permanent position, things go downhill. His performance in the workplace greatly suffers—he begins showing up late to work, becomes increasingly uncooperative with his co-workers, and misses important deadlines. Because of his sudden change in performance, his team members also suffer. Projects are unfinished; meetings are cancelled. When Joey realized the job was his and he didn’t need to try and “impress” anyone anymore, he got lazy and content. His efforts were on winning the trophy, not keeping it. He lost the motivation to continue being his best self.

When we participate in anything, whether it’s a class project team, job, sports team, volunteer effort, etc., we contribute two things: our TALENT and our ATTITUDE. In this situation, Joey’s talent was constant but his attitude was variable. His loss of motivation caused his performance to suffer, even though he had all the talent to do an excellent job.

When you’re involved with anything individually, your own dignity and self-respect is at stake. However, when you’re operating as part of a team, you shoulder the additional responsibility of contributing to the group effort—the end result. When you choose to let your negative attitude overshadow your talent, these things are compromised.

Never take lightly the responsibility of being your best self. This does not mean that you’re not allowed to rest, sit down, relax, or treat yourself for a job well done. It simply means to remain aware of why you’re in the role you are. You’re at your job because of your specific skillset. You’re on the sports team because of your talent and athleticism. You’re in the church choir because of your natural gift for singing. Maintaining a conscious and thankful mindset will help keep your attitude right and showcase your greatest talents, helping you be your best.

Whether in the workplace, at school, or on the field, if you always be the best you, regardless of whether it’s a major project or minor task, you’ll be respected and admired. That’s the hallmark of a true winner.

Do you find yourself “slacking off” in certain areas of your life? Why or why not? What helps you give your best performance when it comes to working with others?

6 Questions to Help you Find your Purpose

What are you passionate about? Did you know simply discovering your passions can help lead you to your life purpose?

Your life purpose is an incredibly powerful force that will direct your life and determine your legacy. Find a successful person who is content and fulfilled, and you’ll likely find a life guided by an inspired purpose or mission, and a person who has applied his or her natural talents to a worthy cause. 

In fact, without a strong sense of life purpose,

even the most successful accomplishments can seem empty.

Knowing your life purpose – what makes you tick, what motivates you, what you are alive on earth to do – is what ignites passion. Passion inspires initiative and creativity. It builds momentum and creates enthusiasm. It also sustains hope and perseverance in difficult times, and provides a reason (and enthusiasm!) for getting out of bed every morning.

Life purposes can be cause-driven (e.g., curing a disease, educating disadvantaged youth, sheltering the homeless, cleaning the planet, protecting our country) or skill-driven (e.g., athletes, artists, mathematicians, designers).

How can you discover your life purpose? Here are some questions to consider:

  • What causes (e.g., global or community needs, people, situations, organizations) am I most passionate about? What problems would I most like to solve? What needs or people tug at my heart?
  • What inspires me the most?
  • What brings me the greatest joy and sense of fulfillment?
  • Whose lives would I most like to emulate and why?
  • What are my special gifts and talents?
  • Where can my skills have the greatest potential impact?

Once you ponder these questions, see if a picture emerges about what inspires and motivates you. Then, as that picture solidifies into an identifiable sense of purpose, calling, and passion, start thinking about how you can live it out.

Whatever you do, don’t set your life purpose on a shelf and forget about it. You are a unique individual with gifts, talents, and perspective only YOU can give to the world.  No amount of money, fame, or accomplishment can ever compete with that.

Someday, you’ll want to be able to look back on your life and say, “Mission accomplished!” What’s your mission? Are you living it out with purpose and passion? Please share your comments; we’d love to hear from you!

5 Tips for Getting SMART about Retirement

When you envision retirement, you probably don’t see yourself depending entirely on Social Security as your main source of income. Unfortunately, many people do, and are alarmed at how little money they have to live on in their golden years. Consequently, many seniors are heading back to work for some “financial supplements,” which is also affecting job opportunities for younger people.

 

It’s time to get SMART about retirement—and here’s a catchy acronym to get you started. The five tips in this acronym will help you develop an investment program now that will give you the financial freedom for later on in life: Start early and Make room in your budget, knowing the growth of your wealth is a function of the Amount you invest, the Rate of return you earn, and the Time period over which you invest.

 

S—Start early

It is never too early to begin strategically planning for your financial future! If you only take away one thing from this blog, may it be this: beginning your investment program as soon as you start your career should be a top priority. By investing early in a long-term program, you’ll have the best chances of building substantial wealth for your retirement. You might be thinking, “Why now…I’m not retiring for 30 years!” The answer is simple—the power of compounding your returns over many years is enormous. Here’s an example:

           

If Brad invests $2,000 per year at a 7% return from age 18 to 27 and lets it grow at that rate until he’s 65, he’ll have a much larger nest egg than Madison, who waits until age 31 to start investing $2,000 each year until age 65. That’s right! Brad’s $20,000 produced greater wealth than Madison’s $70,000! So, start investing ASAP!

 

M—Make room

With money, come choices and tradeoffs. Each time we buy now, we lose the opportunity to buy something of even greater value in the future. It takes self discipline to resist the now for the sake of the future. There’s no getting around that making room in your monthly budget to invest is the only way to build assets for your future.

 

A-the AMOUNT you invest (more is merrier)

The more you invest, the greater (and sooner) your wealth will grow. Strive to invest at least 15% of your income for your retirement, and take this amount into account for your monthly budgets (while considering your employer’s plan). By doing so, you’ll significantly supplement your Social Security income. If you want a retirement lifestyle similar to your career years, you simply have no choice.

 

R-the RATE of your return (higher is happier)

It’s not as intimidating as it sounds. The higher the percentage rate of return after expenses, the greater the wealth you’ll build. Develop a well-diversified portfolio of stocks and bonds that fits your risk profile and beats inflation. The earlier you start, the greater risk you can afford to take and the more wealth you’ll accumulate.

 

T-the TIME period over which you invest (longer is better)

Remember, it’s a snowball effect. The longer the time period that you invest, the more wealth you will accrue. A $10,000 investment with a 7% return grows to over $76,000 in 30 years. That same investment is worth only about $20,000 in 10 years. Make sure time is on your side!

 

           

Being SMART about your retirement takes discipline, but the impact is astounding!

 

In what ways have you begun planning for your retirement? Have you followed these SMART steps? What challenges or obstacles have your run into? We welcome all of your questions, comments, and suggestions!