How to Build a Growth Mindset in Your Students and teens

dirt-gardening-grow-1214405Looking back, our high school days were great, okay, or disappointing (or worse!) depending on the year. So, we should expect that our kids will be starting this new school year with excitement, ambivalence, and maybe even dread, often depending on the previous year. Regardless of where your children/students are attitudinally, here’s one thing they can all benefit from as they make their grand entrance—taking the Growth Challenge.

What’s the Growth Challenge, you might ask? Here’s a quick synopsis: Have your students/children take note of where they are now in key aspects of their life. Then, have them identify some focus areas for growth/improvement. Next, encourage them to develop plans to meet their growth goals. Finally, have them assess their progress quarterly (and make adjustments to their plan as needed). In the business world, we call this the “plan, do, and review” cycle, and it works for people too!

As parents, teachers, and mentors, we play a big role in the success of the next generation. Of course, the responsibility for their choices does not fall on us, but it is our job to equip, encourage, and empower them. One powerful way is to help facilitate the Growth Challenge. Here are a few steps to get you going.

  1. Begin with a holistic self assessment. Have your child/students record how satisfied they are in terms of: 1) academics (grades, specific subjects, study habits, etc.), 2) relationships (friendships,, family, network), 3) physical health and well being (fitness, health, nutrition), 4) emotional and spiritual health (self worth, confidence, contentment, faith, gratitude, temperament), 5) leadership/soft skills (integrity, dependability, work ethic, team mindedness, time management, professionalism), and 6) interests/extracurricular activities. 

Then, based on their self evaluations, have them identify their greatest growth priorities for the coming year for each category. Which could have the biggest impact in the near future? In the long-term? Give them some time to think about this, and encourage them to record their thoughts in a journal or device.

  1. Have them develop their top overall priorities based on their conclusions from each category. Parents, teachers, and mentors, you can help them prioritize by sharing your own knowledge or experience, but don’t make up their minds for them. (For example, if a student is hoping to enter the military after high school, physical training might fall higher on the priority list than a student who plans to intern at an art gallery.)

Encourage them to record their three to five top priorities for growth. Don’t let them go overboard making a laundry list. Next, have them set specific, achievable goals for each of their top priorities. What would constitute success to them? What are some measurable ways that they can track their progress? Then, have them develop action steps to help their goals become a reality.

  1. Finally, suggest a quarterly review (with a mentor, counselor, parent, or teacher) to assess their progress, and make any midcourse suggestions or corrections necessary to achieve their goals.

Not only will this “growth challenge” help them progress this year, but it is a discipline that will serve them for a lifetime.

Let’s start building a growth mindset in our children, teens, and students. The future belongs to them, but it starts with us.

If you want to see a sample “Growth Challenge” mock-up for reference, you can find it here.

The 3 Secrets for Back to School Success

back-to-school-conceptual-creativity-207658School season has arrived and most of us have settled (or are settling) comfortably into our classrooms, dorm rooms, or lecture halls. For many students, it’s the first year in the “real world,” experiencing life at college and away from their parents. Some may be experiencing their first year at community college. For others, they’re still in high school, but itching to get the best grades so they can in order to one day land their dream school. It can be an overwhelming feeling, but I have wonderful news for you.

(Spoiler Alert:) You don’t need to be a rocket scientist to get GOOD GRADES!
 
Each of us has a learning style and study methods that work best. Some of us have shorter attention spans, while others can sit and pay attention (well) for extended periods of time. Some of us can function on limited sleep, while others need their solid eight hours, every single night. Some of us can even handle overcommitment through effective multitasking. Knowing yourself and how you’re wired is the very first step in performing at your best.

Take some time to think about yourself, your preferences, learning style, habits, and needs. With these things that make you uniquely “you” in mind, it’s important to practice some universal secrets to academic achievement. These secrets lie within the 3 P’s.

  1. PLAN.  The first success ingredient is good planning. This involves making a study calendar a few days to a week out. It may seem like a drag, but it’s the best way to ensure you always have the time you need to study. You can find a reproducible homework and study planner on our website.
  2. PREPARE.  This means staying committed to your study schedule, becoming a skilled time manager, and finding a study environment that works best for you (Your room? The library? A quiet study room?). You can use the reproducible daily schedule on our website to help with this. Remember, your brain works like a muscle—the more reps you have in reviewing your material, the more likely you will be to retain it. Try to avoid having to read new material the night before—use the last day(s) for review only.
  3. PERFORM. Deliver what your audience (i.e., teacher or professor) is looking for and enter your exams with supreme confidence that you’re prepared to excel. Be rested, alert, and ready to go. Don’t forget to eat right to fuel your body! (Bring a snack or water if it keeps your mind sharp.) If given the option, answer easier questions first (especially with essays). This gives you extra time to contemplate your answers for the more difficult questions. And, remember during essays, the graders are looking for key words and phrases. Finally, allocate your time wisely among the questions to complete your work at a decent pace.

Students, if you can fully appreciate the need for planning, preparing, and performing, you’ll be well on your way to achieving repeatable academic success (yes, I mean all year long, and not just a fluke A+ on your Intro to Philosophy exam!). I am talking about predictable success. How’s that for a GPA boost? In this increasingly competitive world, academic performance is critical! Use these study tips to make sure you give yourself a leg-up (and you’ll be able to apply them in the career world, too!).

Teachers, how have YOU helped the students in your life become organized and disciplined studiers? We’d love to hear your ideas or any other suggestions you’d add to this list! And, of course, welcome back to school! Make it a great year.

Self-Awareness: The Ultimate Goal for Teens this Summer

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“When I discover who I am, I’ll be free.” -Ralph Ellison,  Invisible Man

I love visiting with high schoolers and college students about their career plans. It takes me back to when I walked in their shoes. I remember feeling excited, confused, and a little bit anxious, but stayed positive for the most part. Eventually I found my way, but it was a circuitous path that taught me a lot about life and myself.

Some of my mentees are quite certain of their career interests and have laid out detailed plans to get there. (I’m the first to affirm them, but also let them know it’s okay if they change their mind as many often do.) However, most of my conversations go something like this:

Me:      So, what career or major are you considering?

Them: My parents want me to take up ____. My dad (or mom) has had a great career in it. But my friends think I should go into ____.  My school counselor has even different ideas. It’s confusing.

Me:      So, what do you think?

Them:  (Anxious pause) I don’t know yet.

Several things always strike me about these exchanges. One is how often they focus on what others think, rather than themselves. Two is the depth of anxiety, doubt, and pressure they are feeling about their future career. And, three, they are making this critical decision without the benefit of self awareness. They’re shooting in the dark, and it’s a shame. In fact, earlier this year, Gallup released the results of its survey of college graduates and found that an alarming 40% of Bachelor’s Degree recipients now regret their choice of major! 40%!!! Fortunately, there is a better way!

Just as when we build our dream house, good career planning begins with a solid foundation. In this case, it is a foundation built on the understanding of self—knowing who we are, how we are gifted with unique talents, experiences, and attributes, and what we’re interested in and passionate about. The who, what, and why… of us! If we don’t fully understand ourselves first, finding a career that fits is a random exercise, at best.

Career assessment surveys are indeed helpful, but tend to focus on skills and interests rather than the complete picture of self. As such, we encourage educators, mentors, and parents to take a broader view.

At LifeSmart, we take a holistic approach to self assessment that helps students discover the unique value (assets) they have to offer to this world. It considers a wide range of asset categories that builds self confidence, a sense of identity, and inspires a healthy life vision. Here is an abbreviated summary of some of the asset groups we believe are essential for career and life readiness training:

  • Foundational Assets:
    • Physical: strength, speed, agility, endurance, dexterity, vocal, visual, auditory, sport-specific, appearance
    • Mental: intelligence, aptitudes, analytical ability, reasoning, creativity, conceptual thinking, intuition, memory, concentration, subject specific
    • Behavioral: personality (pace and people/task focus), attitude, social attributes, outlook, emotional intelligence, communication, productivity, soft skills
    • Spiritual: faith, values, inspirational experiences, encouragement
  • Aspirational Assets:
    • Experiential: credentials (academic, career, skills, service), life experiences, leadership, perspective
    • Interests: knowledge pursuits, recreation, leisure, industry, activities, entertainment, travel, nature, spiritual life, creative arts, social
    • Passions and Dreams: desires, causes, purpose, personal and professional goals, bucket list items

Knowing that self awareness comes through self discovery and affirmation from others (note parents!), we’ve developed a personal leadership assignment you can access here. It not only helps identify your unique assets/strengths, but it also captures the invaluable perspectives of others who know you well and have your best interests at heart. This is a great personal leadership assignment that can be led by educators or parents. Be sure to explore other self awareness resources, too.

It’s important to remember that some of these assets will be used directly in our careers while others help in different arenas. Regardless, by taking an inventory of our unique assets, personal nature, and desires, we’re much better equipped to select a great career match that fits us like a glove.

Successful people lead from their strengths, but first they have to know what they are. Help the students and children in your life understand their uniqueness and value. It’s one of the greatest gifts we can give—for their eventual career and for all of life.

Can Good Business Principles Make Us Better Parents?

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I know what you’re probably thinking. “Has Dennis gone off his rocker? Business and parenting? Are you kidding me?”

But, stay with me on this. I think you’ll be pleasantly surprised.

As most of you know, I had incredible business experience for some 30 years before founding LifeSmart. Throughout most of it, I worked for a hugely successful company, Russell Investments, that was awarded “Best Place to Work” any number of times. And, I spent 27 years evaluating organizations and leaders—researching and observing the best and brightest. I learned their best practices and applied them to the best of my ability when managing my employees.

During this period, I also became a father of two kids who are as different as day and night—that would be Michael and Lauren. After some time, I realized that what I learned in the business arena could be applied to my parenting… and, what I learned in my parenting could be applied to my management!

So, here goes—six successful business strategies to help you become a better parent!

  1. Adopt a goal orientation: We all achieve more when we set goals. Whether it’s a five-year strategic plan or a daily to-do list, our goals give us focus, direction, and a target to hit. They help keep us motivated, too. And, so it goes with parenting. What if we were to set goals for our parenting? For our families? And, to encourage our children to be consistent goal setters? No doubt about it, we’ll accomplish more. You can find a sample Parenting Mission Statement here which helps us develop family goals: Parenting Mission Statement. So, be as strategic as you can and don’t let the day-to-day busyness keep you from achieving your longer-term goals.

  2. Utilize effective motivational techniques: Whether we’re in the management or parenting realms, we notice that some people are self motivated while others need a little nudge. Researchers have discovered that among the top motivators of a workforce are being: 1) appreciated and recognized, 2) invited into and involved in decisions, and 3) understood by their “boss.” And, so it goes with parenting a teenager, doesn’t it? We regularly hear complaints from teens that their parents: 1) seem to stress their performance rather than the person they are, 2) make all the decisions or minimize their input, and 3) don’t listen to or try to understand them and their world. The parallels are striking, aren’t they?

  3. Empower rather than micromanage: Most of us loathe having controlling supervisors who hover, nag, interfere, and manipulate. We feel disrespected, devalued, disempowered, and distrusted, and rightfully so. And, so it goes with the helicopter parent who employs these same micromanagement tendencies with their teens. Isn’t it interesting that we detest it when it happens to us at work, yet we can fall into this same trap when we parent? But, when we adopt an empowering parenting style, our teens will develop greater self confidence and decision-making skills.

  4. Promote high standards and strong character: As managers, we certainly want our employees to perform. And yet, the most successful leaders stress the importance of upholding high standards of excellence, including strong character and ethical behavior. Qualities like integrity, dependability, initiative, team-mindedness, positivity, self control, work ethic, and resilience are telltale signs of excellent employees. So, when it comes to parenting, let’s remember to honor the great character traits and behaviors in our children, not just their outcomes. It will serve them well in all aspects of life.

  5. Engage in effective collaboration: In today’s more relational workplace, teamwork is highly valued. Being able to work effectively with others with different skills, styles, and backgrounds in a harmonious way produces happier workers and better outcomes. The same is true of families who value one another, work together on family projects and chores, and invest in their relationships. While the teen years can bring extra relationship challenges when children express greater independence (and sometimes appear to devalue their parents’ input), it nonetheless is helpful to reinforce the “family as team” whenever possible. One team, one dream, does pay off.

  6. Commit to continuous improvement: As the world has become more competitive, companies are managing their personnel more intensively. Nowadays, we have to deliver excellent performance just to keep our jobs. So, it’s not surprising that employees who are committed to continuously improve their skills through training, etc. are best positioned to succeed. And, so it goes with our children. By building a growth mindset and a love of learning and self improvement in our children, parents can prepare them for the demands of the real world and help them fulfill their dreams. So, encourage your children to seize those opportunities to sharpen their body, mind, and spirit. It’s huge.

So, taking a page from the business management playbook can actually help in our parenting and pay dividends, too. Give it a try and let us know how it goes.

To better parenting.

 

Taking Responsibility: A Life Skill We All Need to Master

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Here’s a hypothetical scenario to consider: It’s finals week, and you’ve spent the last few days studying and cramming (and drinking more caffeine than you care to admit). Deep down, you know you should have started studying earlier in the month, but with your intramural flag football games, your Instagram addiction, the spontaneous beach trips, and Netflix binge watching, there just wasn’t enough time! Although you’re doing all the “right things” now by highlighting your reading and going over old quizzes, you’re rushed, anxious, and more stressed than you’ve ever been. It’s no surprise, then, that when all is said and done, you see a disappointing C- at the top of your final. Regrettably, you know you could have done better.

So . . . now what? Do you take issue with the professor or teacher, complaining that the questions were too hard? Do you accuse him or her of biased grading, or being out to get you? Do you compare your test to those of classmates who earned better grades? Worse yet, do you recruit your parents to petition on your behalf?!? You’re concerned it might affect your admission into your dream university.

Or, do you take personal responsibility for your grade and accept the fact that you underprepared? Will you own the outcome (which was likely a product of your own actions)?

We call this topic “Accepting Personal Responsibility for Our Mistakes and Shortfalls,” and it’s a life skill that every single one of us needs to master. Believe me, it’s no easy feat. However, it’s a sign of maturity, integrity, and a hallmark of a true leader. Being able to put complaints, self-pity, and the desire to blame others aside is a sign of self-awareness. Moreover, accepting responsibility causes us to live with an accurate perspective of reality.

Blame shifting and negative behavior justification distorts our reality—causing us to live in a world where we believe we do no wrong or that we deserve good outcomes. It’s rooted in insecurity, and it affects our decision making, job performance, academic achievements, relationships, and more. Everyone else screws up but us, right? Wrong! The real reality is that we all mess up, but have the capacity to accept the consequences and learn from our mistakes.

Refusing to own up to our shortfalls creates a blind spot in our lives—one that may cause us to miss out on great opportunities. That professor who was “biased” against you? She could have turned out to be a great tutor or written you a great recommendation for grad school. The coach who you were convinced benched you every game because he “didn’t like you?” He could have been a great personal trainer and helped you improve your game. That classmate who was “jealous of you?” She could have helped you become a better friend. That boss who fired you “unjustly?” He could have helped you widen your professional network and provided you with great connections had you delivered on the job.

The long and short of it is this: as we grow into well-rounded, confident, and contributing members of society, it’s crucial that we accept responsibility for our mistakes and shortfalls. Although it may seem difficult at the time, this practice will make us better friends, employees, players, and students who have an accurate and healthy view of ourselves and the world around us. Here are a few ways to get started mastering this life skill:

  • When you are hit with a negative situation, turn to self-reflection first.
  • After some reflection, if you still believe you’ve been wronged, address the situation calmly and with an open mind.
  • Ask for constructive criticism from teachers, coaches, and bosses.
  • Always be honest with yourself and others.
  • Invite those close to you (parents, close friends, pastors, mentors) to hold you accountable and speak truth and encouragement into your life.

Humility, personal responsibility, and self-awareness are of high value, so start this practice now!

Can you think of a situation where you stood up and took responsibility for your actions? What good came from it?

 

Qualities of Workplace Superstars: Resilience

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If you can find a path with no obstacles, it probably doesn’t lead anywhere.

~Frank A. Clark

You may not realize it when it happens, but a kick in the teeth may be
the best thing in the world for you.

~Walt Disney

Turn your wounds into wisdom.

~Oprah Winfrey

 

Hard stuff happens. As much as we might wish that the path to success is a straight line, it’s not. In our personal lives, it might include loss, disappointments, mistakes, mistreatment, family/marital struggles, financial stress, health challenges, job losses, disasters, etc. And, when it happens to us, it’s not always easy to compartmentalize it as we head to work. If we’re not careful, it can easily spill over into our job performance.

Adversity happens routinely in the workplace, too. Common examples include: layoffs, loss of key customers, business slowdowns, departmental underperformance, lawsuits, new competition, product failures, missed deadlines, internal conflicts, etc. In addition to these corporate matters, adversity can also arise from our own underperformance. Regardless of the source, workplace adversity can cause fear and anxiety and affect our performance.

Because of rapid technological change and growing competitive pressures, employers are facing adversity like never before. Therefore, it’s not surprising that resilience is becoming an increasingly valued quality in the workplace.

People respond so differently to adversity. Some are consumed by fear or worry and focus more on the problem than on potential solutions. Others, after the initial shock or disappointment wears off, go into problem solving mode and are actually energized by it. Among the qualities they demonstrate are: perseverance, endurance, persistence, determination, grit, adaptability, and courage. This is resilience.

Although adversity can be brutal and challenging, there is a silver lining. For example, it is the surest way to character and personal growth. Also, it provides valuable experience and wisdom to handle future situations. And, it equips us to inspire and encourage others who are facing similar challenges. There’s no substitute for talking with someone else who has “walked in our shoes” and overcome their adversity. When those opportunities arise, it can be transformational for both parties. I’ve observed this firsthand, and it’s powerful!

So, how do we build resilience? Here are some strategies we describe in What I Wish I Knew at 18:

  • Remember, adversity is part of all of our lives and can be preparation for even greater things. Sometimes, it can even make sense with hindsight!
  • Day follows night, so try to see other side of the valley.
  • Release your pain and worries using constructive stress outlets, your support system, and by taking care of your health. Don’t go it alone.
  • Take seemingly insurmountable challenges one step at a time. It reduces fear and builds momentum.
  • Always keep the faith and focus on the problem and what you can control. This is especially important in a workplace context.
  • If you feel consumed by the problem, “project” it onto a third party and imagine giving advice to them. It’s a great way to stay objective.

Parents, building resilience in your children should be a top priority. The key is allowing them to experience challenging situations where they might fail, and letting it happen. Resist the temptation to jump in and rescue them. It’s easily one of the most difficult things a parent can do, but, in the long run, it’s unequivocally in your child’s best interests.

Knowing that life is a journey filled with ups and downs, resilience is truly a gift you can give to yourself and to your children. And, it’s a quality your employers will truly admire.

Remember, #youcandothis!

Next week, we’ll conclude our series by discussing Professionalism. Catch you then.

Qualities of Workplace Superstars: Friendliness

A7E8FBAF-9AAC-459A-9FCE-75A3FC66A3F2A friend is one of the nicest things you can have, and one of the best things you can be.

~Douglas Pagels

Friendship improves happiness and abates misery by doubling our joy
and dividing our grief.

~Joseph Addison

Winning friends begins with friendliness.

~Dale Carnegie

“TGIF.” It’s arguably the most common weekly comment I hear or see on social media. Shared by people who can’t wait for the weekend. And, more often than not, by people who aren’t especially happy in their jobs. Maybe it’s just me, but I don’t recall ever “TGIFing,” even though I enjoy my weekends just as much as anyone.

For 28 years, I was blessed to work for a company I loved, in a job I loved, and with people I loved (or, at least liked!). Our leaders, George and Jane Russell, believed that success was all about putting employees first. We even had a People Division to ensure that we were doing all we could to bring out the best in our people and create a positive work environment. I made many lifelong friends there that I cherish to this day. We worked in a high stress industry, yet our friendly culture made me look forward to coming to work every day. Not surprisingly, our company routinely won awards for being the “best place to work.”

There were many reasons for our company’s success during my tenure, and a top one was our culture of friendliness. Yes, friendliness! Here were some of our secrets:

  1. Our “employees first” culture, where everyone felt valued
  2. People took a genuine interest in each other and were united in our mission
  3. We valued “likeability” in our recruiting. If it came down to two finalists, we’d pick the person we wouldn’t mind as our next-door neighbor. Seriously!
  4. For the most part, we avoided politically charged conversations that had nothing to do with our work and serve mainly to divide. HINT!!!
  5. Leadership challenged us to live out the values to which our company subscribed.
  6. We had fun and found many occasions to celebrate each other.

From my experience, this culture of friendliness improved sales, cemented customer loyalty, increased morale, reduced employee turnover, built friendships, and brought out the best in each employee. It also helped us deal with conflict and disappointment because we genuinely cared about each other and the company. It helped frame and soften our responses.

All this is why friendliness can be one of the most important qualities of employees and organizations. The fact is, most of us work in diverse organizations with colleagues of different backgrounds, worldviews, positions, and personalities. We may not become long-term friends with everyone, but we can (and should) be friendly to everyone. It’s a win for you, a win for them, and a win for your organization.

So, how friendly are you? Especially with people who are not your friends? Here are some descriptors of friendliness to help you evaluate yours: collegial * affable * kind * considerate * good-natured * positive * cheerful * cooperative * helpful * patient * genuine * good listener. From this list it’s obvious that friendliness is a choice. How are you choosing?

But, let’s be honest. Sometimes we work with people who aren’t destined for “BFFhood.” They may be socially awkward, irritating, self-absorbed, or have personalities or worldviews that clash with ours. In these situations, peaceful coexistence might be the best you can hope for. Regardless, friendliness is still the best way, and who knows, it might just rub off!  And, in case you haven’t, familiarize yourself with the DISC personality test (a free one is available at 123test.com). It might help you understand your colleagues better, improve your communications, and even increase your friendliness quotient.

There’s an old saying that cleanliness is next to godliness. I think friendliness is too.

Enjoy your week and remember to share with your friends. Next week we’ll discuss the all-important quality of Resilience. Catch you then!

 

Qualities of Workplace Superstars: Team Mindedness

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If everyone is moving forward together, then success takes care of itself.

~Henry Ford

Talent wins games, but teamwork and intelligence win championships.

~Michael Jordan

None of us is as smart as all of us.

~Ken Blanchard

What do choirs, symphonies, NASA space launches, the Golden State Warriors, military operations, Olympic pair skating, successful marriages, hospital emergency rooms, business projects, and your favorite restaurant have in common? The answer: their success depends on teamwork. Great teamwork. Not surprisingly, as our economy shifts and workplaces become more collaborative, employers are placing a premium on teamwork and interpersonal skills in their staffing decisions.

The fact is, teamwork takes work! There are many moving parts in any team and success is highly fragile. Here are the reasons why: 1) egos and self interest get in the way, 2) weak leadership, 3) personality clashes, 4) underperformers, 5) insufficient skill diversity, 6) blaming and internal strife, and 7) poor communication. Is it any wonder why so few sports franchises are truly dynasties?

So, what makes teams work together skillfully and harmoniously toward a common vision? Here are four essential ingredients: 1) each member delivering great performance, 2) effective leadership in assigning responsibilities to team members, 3) an ability to work well with each other, and 4) putting the team ahead of the individual. Simply stated, successful team members abide by the formula:
We > Me.

Here’s a sampler of the qualities of team minded people:

respectfulness * subordination of self interest to team interest * solutions minded * encouragement and appreciation of others * resilience * loyalty * excellent listening * goal orientation * dependability * diplomacy * conflict resolver * helpfulness * positivity * courtesy * affability * tact. No wonder why team mindedness is such a prized quality in the workplace! How would you rate yourself on these qualities?

Also, it takes great interpersonal skills to be an excellent team player. Relational skills are vitally important in the workplace and often are underestimated by people who unfortunately think success is all about smarts. In the business arena, our relationship spheres include colleagues, customers, sales prospects, owners, the community, suppliers, and, yes, your supervisor. Each of these relationships offers the potential for professional and personal friendships, too.

Here are some interpersonal success pointers we share in our What I Wish I Knew at 18 book and curriculum:

  • Be an encourager rather than a critic
  • Give others credit before yourself
  • Strive to be an agreeable disagreer
  • Work synergistically toward common goals
  • Regularly show appreciation and gratitude
  • Solicit and embrace constructive feedback
  • Remember that how you say it can be more important than what you say
  • Focus on solutions more than the problem
  • Don’t whine; just do it
  • Talk it out, don’t write it out; avoid using written communications on sensitive or emotionally charged topics
  • Give others the benefit of the doubt and avoid assuming bad intentions
  • Take responsibility for your mistakes and shortfalls and avoid blaming
  • Laugh often

Parents, team mindedness and strong interpersonal skills in your children are critical to their success in life. Unfortunately, signs are everywhere that technology overuse is having harmful effects on our children’s relational skill development. Isolation, social awkwardness, and a preference for tech-based communication over face-to-face communication are growing tendencies in a world that values collaboration more than ever. It’s a disconnect that deserves all of our attention.

Stay tuned for next week’s topic: Friendliness.

Qualities of Workplace Superstars: Positive Attitude

building-joy-planning-plansHave you noticed how some people see the glass half full and others, half empty? Or, given the same set of circumstances, some will rise to the occasion while others are consumed with fear and negativity? And, how truly successful people exude positivity and surround themselves with it?

Ask any employer or coach and they will take a B+ performer with an outstanding attitude over an A- performer with a negative attitude any day of the week. Attitude is a vital ingredient to both individual and team success.

When you demonstrate a positive attitude, you will:

  • Perform better and so will your team
  • Make and keep more friends
  • Be given more opportunities
  • Overcome average skill and adversity
  • Be appreciated by customers, prospects, and colleagues
  • Energize your workplace and have more influence
  • Be happier

So, is it any wonder why employers value this quality so much? And, why it’s so important for parents to help build a positive attitude in their children?

Many wise people have said wonderful and profound things about a positive attitude, and in better ways than I could ever dream of. So, allow me to leave you with some of my favorites. Enjoy and share!

Cultivate an optimistic mind, use your imagination, always consider alternatives, and dare to believe that you can make possible what others think is impossible.

~Rodolpho Costa

When you are joyful, when you say yes to life and have fun and project positivity all around you, you become a sun in the center of every constellation,
and people want to be near you.

~Shannon L. Alder

Perpetual optimism is a force multiplier.

~Colin Powell

Ability is what you’re capable of doing. Motivation determines what you do.
Attitude determines how well you do it.

~Lou Holtz

Happiness is an attitude. We either make ourselves miserable, or happy and strong. The amount of work is the same.

~Francesca Reigler

Heredity is much, environment is much, but I am much more.

~Muriel Strode

A bad attitude is like a flat tire, you won’t get nowhere till you change it.

~Author Unknown

The most important thing you wear is your attitude.

~Jeff Moore

 I am an optimist. It does not seem to be much use to be anything else.

~Winston Churchill

Our ultimate freedom is the right and power to decide how anybody or anything outside ourselves will affect us.

~Stephen Covey

Once you replace negative thoughts with positive ones,
you’ll start having positive results.

~Willie Nelson

Life is 10% of what happens to me and 90% of how I react to it.

~Charles Swindoll

The day is what you make it! So, why not make it a great one?

~Steve Schulte

Misery is a communicable disease.

~Martha Graham

I have had a lot of worries in my life, most of which never happened.

~Mark Twain

 

 

 

 

 

Qualities of Workplace Superstars: Resourcefulness

 

hands-people-woman-working.jpgA resourceful person can see the opportunity when others only see obstacles.

~Garrett Gunderson

In a world that is changing faster than ever, and in a business environment that is more competitive than ever, today’s employers are facing challenges like never before. The implications on the workplace are profound:

  • More innovation is required just to keep up
  • Product life cycles are shrinking so businesses need to be vigilant and nimble
  • Low cost competitors like Amazon can reduce one’s market share in a moment
  • Customers have very high expectations and are more difficult to please
  • There are more problems (challenges) to be solved as well as new opportunities

So, it comes as no surprise that employers are emphasizing resourcefulness, problem solving, creativity, and innovative thinking in their recruiting. Thankfully,  these qualities can be learned and they are found in all personalities, from the highly creative to the analytical.

Generally speaking, employers benefit from resourcefulness in a variety of ways:

  • Increasing revenues: creating new products/services, improving customer loyalty, increasing market share through product enhancements, improvements to sales effectiveness, etc. If you think about it, all of the products we enjoy today were invented in the past by a person or team. Some, like the inventors of the printing press, light bulb, radio, automobile, phone, steam turbines, computer, and vaccinations, were responding to an existing need. They were incredible problem solvers! Others enter a market because they believe they’ve created a better product or value proposition (food and restaurant chains come to mind).
  • Reducing costs/improving efficiency: discovering new ways to produce products or services at lower cost and become more efficient. These savings, too, result in higher profits.
  • Solving day-to-day problems in each of our jobs: no matter what position we hold, unexpected challenges arise. Our business unexpectedly slows. A key employee leaves the company. Raw material prices rise. A co-worker is spreading rumors or missing deadlines. A supplier delays delivery. A client is upset over product performance. Students disrupt the classroom. We fall behind due to a long illness. Stuff happens! Do we cower in fear or embrace the situation using our creativity, analytical, and relational skills?

Is it any wonder why resourceful people are so highly valued in the workplace?

So, what are the qualities of resourceful people? Here are some descriptors: creative, analytical, objective, problem solvers, decisive, visionary, courageous, resilient, determined, opportunistic, skillful, ingenious, enterprising, discerning, and solutions minded. Isn’t it a wonderfully diverse list! Anyone can become resourceful!

Parents, don’t be fooled into thinking that just because your children are strong academically that they’re good problem solvers. It’s not always the case—just ask any employer. But, you can help build resourcefulness by encouraging your children to solve problems themselves and involve them in family decisions like planning vacations, charitable giving, managing a tight budget, or choosing a college. So often, we instinctively tell our children what to do rather than to first hear their thoughts and potential solutions (e.g., “How do you plan to solve the problem?). By first asking for their ideas before sharing yours, you’ll build a quality that will serve them well in life.

Next week’s topic: Positive Attitude. Stay tuned!