Taking Responsibility: A Life Skill We All Need to Master

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Here’s a hypothetical scenario to consider: It’s finals week, and you’ve spent the last few days studying and cramming (and drinking more caffeine than you care to admit). Deep down, you know you should have started studying earlier in the month, but with your intramural flag football games, your Instagram addiction, the spontaneous beach trips, and Netflix binge watching, there just wasn’t enough time! Although you’re doing all the “right things” now by highlighting your reading and going over old quizzes, you’re rushed, anxious, and more stressed than you’ve ever been. It’s no surprise, then, that when all is said and done, you see a disappointing C- at the top of your final. Regrettably, you know you could have done better.

So . . . now what? Do you take issue with the professor or teacher, complaining that the questions were too hard? Do you accuse him or her of biased grading, or being out to get you? Do you compare your test to those of classmates who earned better grades? Worse yet, do you recruit your parents to petition on your behalf?!? You’re concerned it might affect your admission into your dream university.

Or, do you take personal responsibility for your grade and accept the fact that you underprepared? Will you own the outcome (which was likely a product of your own actions)?

We call this topic “Accepting Personal Responsibility for Our Mistakes and Shortfalls,” and it’s a life skill that every single one of us needs to master. Believe me, it’s no easy feat. However, it’s a sign of maturity, integrity, and a hallmark of a true leader. Being able to put complaints, self-pity, and the desire to blame others aside is a sign of self-awareness. Moreover, accepting responsibility causes us to live with an accurate perspective of reality.

Blame shifting and negative behavior justification distorts our reality—causing us to live in a world where we believe we do no wrong or that we deserve good outcomes. It’s rooted in insecurity, and it affects our decision making, job performance, academic achievements, relationships, and more. Everyone else screws up but us, right? Wrong! The real reality is that we all mess up, but have the capacity to accept the consequences and learn from our mistakes.

Refusing to own up to our shortfalls creates a blind spot in our lives—one that may cause us to miss out on great opportunities. That professor who was “biased” against you? She could have turned out to be a great tutor or written you a great recommendation for grad school. The coach who you were convinced benched you every game because he “didn’t like you?” He could have been a great personal trainer and helped you improve your game. That classmate who was “jealous of you?” She could have helped you become a better friend. That boss who fired you “unjustly?” He could have helped you widen your professional network and provided you with great connections had you delivered on the job.

The long and short of it is this: as we grow into well-rounded, confident, and contributing members of society, it’s crucial that we accept responsibility for our mistakes and shortfalls. Although it may seem difficult at the time, this practice will make us better friends, employees, players, and students who have an accurate and healthy view of ourselves and the world around us. Here are a few ways to get started mastering this life skill:

  • When you are hit with a negative situation, turn to self-reflection first.
  • After some reflection, if you still believe you’ve been wronged, address the situation calmly and with an open mind.
  • Ask for constructive criticism from teachers, coaches, and bosses.
  • Always be honest with yourself and others.
  • Invite those close to you (parents, close friends, pastors, mentors) to hold you accountable and speak truth and encouragement into your life.

Humility, personal responsibility, and self-awareness are of high value, so start this practice now!

Can you think of a situation where you stood up and took responsibility for your actions? What good came from it?

 

Qualities of Workplace Superstars: Commitment to Excellence

Every job is a self portrait of the person who does it. Autograph your work with excellence.

~Ted Key

I long to accomplish great and noble tasks, but it is my chief duty
to accomplish small tasks as if they were great and noble.

~Helen Keller

“A job well done.” Few words are more gratifying to hear from our supervisors or clients than these. We should all feel proud when we deliver excellence, even when it isn’t always recognized!

But, let’s face it. Doing great work isn’t always easy. We might have the skills, but are lacking in attitude, energy, or health. We might have the right attitude, but are still on the learning curve. Or, quite commonly, we’re distracted by some issues in our personal lives that we struggle to “compartmentalize.” We bring our problems from home to work. And, sometimes we procrastinate and run out of time.

Perhaps after integrity, high standards and a commitment to excellence might be our second most valuable workplace quality. Here’s why:

  1. The surest way to build customer loyalty is to consistently deliver top quality products and services that meet or exceed expectations. This results in consistently higher revenues than otherwise. It can onlyhappen when employees are motivated to do their best.
  2. One of the most important aspects of successful companies is their brand and reputation. Tremendous damage can result when companies lower their standards or deliver inconsistent quality. We’re all familiar with companies and industries that skimped on quality and suffered.
  3. We live in an extremely competitive world. Businesses are constantly challenged by others entering their market or by existing competitors who offer new products. A consistent commitment to excellence helps companies preserve, if not expand, their market share. Otherwise, it will shrink.
  4. Depending on the career, it can even be a matter of life and death! Think neurosurgeons, EMTs, and aircraft repair personnel!
  5. It builds our dependability and reputation where we work. This is huge. Reputation means a lot.
  6. Employers are paying us to do our best. It’s up to us to give them a return on their investment. Our commitment to excellence will affect our performance, and ultimately our pay, promotability, and job security.

It’s important to note that a commitment to excellence extends beyond the quality of our work. Other affected areas include our attitude, professionalism, relationships, and teamwork. Having high standards is especially important when we work in teams, because others are depending on us to do our part. We’ve all worked in group projects where one member slacks. It’s no fun. Don’t be “that guy.”
Our Best Tip
Every job has different specifications, and every supervisor varies in management approach. Also, some positions have detailed performance metrics (sales) while others are more vague (management). Therefore, it pays to “get inside your manager’s head” in order to set yourself up for success. It sounds crazy, but it’s so true! And, it’s really quite simple.
On your first day on the job, ask your supervisor to show you the performance review form. (Most have subjective rankings, say, from one to five, on a number of factors, as well as goals.) Then, (and this is key!) ask him/her how they “define excellence” in this position. The more you can understand their preferences, the better positioned you are to deliver the goods. Next, ask what would be the top two or three most important accomplishments you can deliver in the next six months. Finally, ask about the ways you can help them, the team/department, or the company achieve its goals. (Obviously, achieving your goals is primary, but your value will increase if you can also support your supervisor and the broader organization). You’re looking for impact.

Now you know what they’re looking for and you’re positioned to deliver a home run! I did this all the time in my career and it never failed! In addition, be sure to finish your work on time, every time. That’ll make you easy to manage… a supervisor’s dream!

Finally, a special message to parents. When your children are little, they simply will not have the skills to do chores with the same quality as you. So, it pays to praise on effort. However, as they improve, praise that. It will build a growth mindset. Then, when they become teenagers, it’ll be a habit, and you might even consider giving “incentive pay” depending on the quality of their chores. If they underperform, give them tips on how to get a bonus the next time around. This will actually help prepare them for their coming reality in the workplace!

If you want to be an MVP in the eyes of your employer, a commitment to excellence is a must!

Next week: the all important quality of dependability.
In cased you missed it, here’s last week’s post on our first quality of workplace superstars, integrity.

Qualities of Workplace Superstars: Integrity

Integrity is choosing your thoughts and actions based on values
rather than personal gain.

~Chris Karcher

Character is much easier kept than recovered.

~Thomas Paine

Live in such a way that you would not be ashamed to sell your parrot
to the town gossip.

~Will Rogers

In any list of most desirable workplace qualities, you’d be hard pressed not to find the word “integrity.” In fact, I would argue it’s probably number one. During my three-decade career at Russell Investments, our CEO, George Russell, would often say, “We operate on non-negotiable integrity. And, if you’re wondering whether to say or do something, imagine it being the headline in tomorrow’s newspaper.” Simple as that. Zero tolerance.

So, what is integrity and why is it so important? Dictionary.com defines “integrity” as “adherence to moral and ethical principles; soundness of moral character; honesty.” While integrity is essential to strong personal character, it is even more important in a workplace context. That’s because employers must adhere to policies, laws, regulations, and governing authorities. A simple misrepresentation can literally lead to a company going out of business. Or, more commonly, for an employee to be fired. It’s always important to remember that in a workplace context, you’re representing yourself and your employer.

Here are some descriptors of integrity in action: trustworthiness, honesty, authenticity, respectfulness, compliance (to policies, procedures, regulations, etc.), courage (to do what’s right), taking responsibility for mistakes or shortfalls, and accurate representations. In the workplace, values can be challenged, career shortcuts tempting, and ethical standards gray. In these and all situations, integrity should be our guiding force.

Just as important is knowing what integrity does not look like. Here are some common examples in a workplace context: falsifying records, misrepresenting product qualities/performance, abusing power or position, cheating, stealing, spreading falsehoods/rumors/gossip, and blaming others for one’s underperformance. More often than not, self interest is the catalyst.

Of course, integrity is just as relevant in our personal lives too, as the above descriptors clearly show. Healthy relationships demand it. At LifeSmart, we encourage people, organizations, and schools to take the “integrity challenge:” not communicating anything negative about someone else who is not present. Imagine how this could change our culture! And, reduce bullying and social drama!

Whether we’re parents, educators, or mentors, here are some tips to help the young people in our lives practice integrity as a way of life:

  • Model it ourselves every time, every day.
  • Commend them when they model it. (Especially when they own up to mistakes or poor choices.)
  • Apply a zero tolerance approach when they don’t. Children need to know the importance of trust and that repercussions of violating a trust will be stronger as a result. It is very difficult to recover a broken reputation.
  • Review the above evidences of integrity and the opposite. Which areas are easier to model than others? Where is there room for growth?
  • Look for examples in society (including movies and television) where integrity is either modeled or not and have conversations about them. How might they have handled situations differently? There are great opportunities for real life cases to reinforce lessons.

Integrity. It’s one of the most important character qualities of all.

Next week we’ll cover commitment to excellence.

 

 

 

The Road to Resilience: Part Two

“A bend in the road is not the end of the road… Unless you fail to make the turn.”

~Helen Keller

Last week, we talked about the importance of resilience. Adversity is unavoidable and comes in many forms, so we so we shared five tips for developing resilience, (If you don’t want to read the entire blog from last week, here’s a summary of our five pointers: Keep a healthy perspective, know your worth, tap into your support system, take care of your health, and forgive.)

While we hope these five tips will help you build resilience and avoid self-pity or defeat, we thought it might be helpful to talk about what resilience doesn’t look like. This way, we can evaluate our tendencies when dealing with adversity. So, without further ado’, here are five examples of non-resilience when facing trials:

  1. Making excuses and blaming. This is a common response when adversity stems from our own mistakes or underperformance. And, why not? Isn’t it easier to try to justify ourselves than to admit we’ve blown it? However, making excuses will never propel us forward, and it’s a colossal turnoff to others. If you want to better yourself and your relationships, remember to choose to accept responsibility and learn from your mistakes. It’s one of the surest signs of maturity.
  2. Using drugs or alcohol to cope. These are false comforts that mask the negative emotions (anxiety, despair, sadness, loneliness, etc.) we often experience when living through adversity. In fact, drugs and alcohol actually make things worse. Not only do they prevent us from dealing with the situation at hand, they can cause us to make poor decisions that only make matters worse. So, if you’re going through tough times, please reconsider reaching for that bottle of wine (or drug of choice). You will not come out on the other side with clarity, joy, or a solution. Rather, try those tips we shared last week.
  3. Withdrawing. It can be tempting to lean on ourselves or deny the problem when the going gets rough. Social withdrawal can be especially damaging because our friends, family, and other relationships are incredibly useful (and willing!) resources to help us deal with adversity. Isolating ourselves from the world and refusing to accept our current reality will only make matters worse—it can lead to self-pity, bitterness, and depression. Resilience manifests itself as the opposite of withdrawal. It means facing your challenges head on and relying on the support and wisdom of others to help get you through. #dontgoitalone!
  4. Whining. Nope—just don’t do it. If you feel that you need to be vocal about the adversity you’re facing, try using humor. (Humor, can, in fact, cause you to think more creatively. It’s great for problem solving and definitely more constructive than whining!) Whining will only damage your credibility—it won’t do anything to fix your problem. And, it’s BORING!
  5. Withering. In the last few years, we’ve witnessed a popular trend on campuses of seeking protection from anything that we either disagree with or might bother us. Such students are demonstrating an unprecedented level of fragility and hypersensitivity that is worrisome. Further, it reinforces the entitlement mentality that is permeating the younger generation. It’s time for administrators to step up. This is not preparing them for life after college.

 

Although it would be nice if there were a magic antidote to our adversity, we all know it doesn’t exist. It’s why developing resilience is paramount.

So, how do you approach adversity when it strikes? Do you have other examples of what resilience doesn’t look like to share with us? We’d love to hear!

Four Ways to Form Authentic Friendships at College

“If you go looking for a friend, you’re going to find they’re very scarce. If you go out to be a friend, you’ll find them everywhere.”

– Zig Ziglar

For many first-year college students, one of the most exhilarating aspects is living in the dorms.  It’s an amazing opportunity to test their new wings of independence (albeit with some supervision from the resident advisors and directors), make new friends, and be surrounded by a community of people in the same boat. However, living on a college campus comes with its own set of challenges, and we’d like to address those today.

When students leave high school and enter college or their career, peer pressure does not just simply go away. In fact, the pressure to fit in can feel even feel more intense for some college students. Living with hundreds of other young people can, unfortunately, lead to negative peer pressure, striving to fit in, poor decisions, and even loss of self.  So, here are four ways that you (or the college student in your life) can form authentic and edifying relationships while living on your college campus:

  1. Deliberately seek out friendships in areas in which you’re likely to find people with similar interests. For example, if you’ve never partied in your life, hitting up a frat house party on a Saturday night is not exactly a sure-fire way to land your next BFFL. Do you enjoy staying active and spending time outdoors? Join an intra-mural and seek friends out here. Are you spiritual? Join an on-campus religiously affiliated club or group. Are you a brainiac with a love for academic challenges? Apply for your school’s honor’s program.
  2. Step outside your comfort zone and BE INTENTIONAL. This is a tough one for all of us because no one likes to feel uncomfortable. But, this is how friendships start and you take an acquaintanceship to a deeper level. As cheesy as it may sound, don’t be afraid to ask someone if you can sit by them in the “caf.” Ask one of your hall mates in the dorms to come over and play board games. Or invite an acquaintance from your Art 101 class out to coffee. More than likely, they’ll be glad for the offer! Be proactive. You’re worth it and what’s the downside?
  3. Be aware of your (potential) friends’ core values. This is crucial, because if you fundamentally oppose someone’s values, your friendship won’t be fit for the long term. If you want to do a self-check on the values that are most important to you, you can use this free checklist Make a list of your top ten, and never waiver from them, no matter what! Remember, not everyone in the world is meant to be your friend. So, if someone’s behavior does not align with your values, or you feel you have to change in order to fit in, it’s time to kiss that friendship goodbye.
  4. Be yourself and be vulnerable. Authenticity is the key to lasting, mutual friendship. You must allow yourself to be seen and appreciated for who you really are, and give up trying to be someone you’re not.

 

When life gets busy and your days are filled with lectures, studying, and practice, it can be incredibly difficult to maintain friendships. However, remember that friendships require deliberate actions from both parties in order to stay afloat (maybe ask one of your friends to study alongside you in the library!). More than anything, be true to yourself, never be afraid to say NO if something doesn’t feel right, and don’t hesitate to rely on help from a trusted adult (mentor, teacher, parent) if you’re struggling with your friendships.

3 Tips to Preserve Your (Precious) Reputation

 What is a prized possession you can never get back once you lose it?

The answer is your reputation.

At some point in your life, your values will be challenged and possibly even ridiculed by others. It’s crucial to talk about this now, with the beginning of the college school year upon us. Why? It’s especially common in the years after high to face situations that test your values, integrity, and ability to stand up to peer pressure. It can be a difficult time for many young people with all of this newfound independence (and adversity!).

Will you have the moral courage to withstand the pressure and take the high ground, even if it means you may lose an opportunity or a friendship in the process?

 I was fortunate to have worked with George Russell, the Chairman Emeritus of Russell Investments. He always took pride in saying, “Our company operates with non-negotiable integrity.” He meant it. George always said, “If you’re wondering whether or not to do something, ask how you would feel if it became tomorrow’s headline in the New York Times. Enough said.

Sadly, you can see how poor choices have destroyed the reputations and lives of countless people in the sports, entertainment, political, and business world. Since many of them were heroes to impressionable kids, their missteps have even greater consequence. Unfortunately, we’ve all seen how the loss of trust and respect can ruin lives and relationships.  That’s why I came up with this list that we can apply to our own lives and reputations. Here are three tips to help you hold on to your values and keep your reputation upstanding:

  1. Avoid the “gray area.” It can be tempting to take shortcuts. We’ve all been there. But if you are not 100 percent positive that something is right, ethical, or in line with your values…then just don’t do it.
  2. Surround yourself with people that uplift you, understand you, and make you want to be your best self. If you find yourself comparing, striving, and doing things out of the ordinary in order to fit in, then they probably aren’t “your people.”
  3. Always tell the truth—even white lies can be detrimental to your reputation. It may sound cliché, but honesty is ALWAYS the best policy.

No matter what you do, preserve your integrity, values, and reputation with every ounce of strength you can muster. You will absolutely, positively, and totally regret it if you don’t!

How have you handled situations where you were asked or tempted to compromise your integrity?  Have you shared the story with the young people in your life? Your positive example will encourage them in their own struggles, especially as they embark into adulthood and life after high school.

Never Underestimate the Power of Your Words

Think of a time when someone spoke loving or encouraging words to you. Those words will probably stay with you forever. However, you can probably think of even more instances when others have been critical or mean spirited or gossiped about you. Those words won’t be easy to forget, either, but for a different reason.

Words have incredible power—they can be uplifting and change someone’s life for the better, or they can be destructive and leave people with wounds that will last a lifetime. The thing is, the only words we have power over are our own. Once spoken, there is no way to get them back. Plus, we can’t control what other people do with the words we’ve spoken. Even if you don’t want them to, your words could end up traveling in a million different directions and—depending on what you said—get you in trouble one day. (This is especially true for anything we put on social media.)

It’s crucial to understand that our words reveal much about our character. Our words are reflections of our trustworthiness, loyalty, kindness, and respect for others. Also, they’re telltale signs of our temperament and self control. What do your words say about you? How are we doing as a nation?

In recent history, some horrific tragedies have occurred among young people when they were publicly ridiculed through gossip, texts, or social media posts. Some of these even resulted in suicide. So much heartache—all caused by words used heartlessly and irresponsibly. Yes, our words can literally be a matter of life or death, especially to people who are vulnerable.

Here are four ways to guard our words and ensure we’re received as a person of integrity:

  1. Only say things about other people you wouldn’t mind them hearing. Try it for a week and you will truly be amazed by how it affects your choice of words. (I wish every school would take this challenge. Imagine what it would do to bullying!)
  2. When offering constructive criticism, recite it back to yourself in your head before giving it to the person. How would you feel receiving this exact criticism? Be empathetic and CONSTRUCTIVE (not hurtful!).
  3. Do not put anything on Facebook, Twitter, Snapchat, or Instagram (even in private messages) that you would not want getting out. The internet is not private, ever.
  4. If you’re in a disagreement with someone, watch out for accusations, assumptions, and the tendency to name call. If you sense that you’re reaching the “boiling point,” pause for at least ten seconds to collect yourself and your thoughts. Above all, strive for mutual understanding and avoid words that incite emotion. A calm tone, especially in disagreements, makes a big difference.

When you apply these concepts in life, you’ll be admired for your tact, restraint, and uplifting spirit. You’ll see that your words can change your heart, body, and mind from the inside out, and your relationships with your friends, significant other, coworkers, and even your children will improve. And, if you can get others to join you, it might be the beginning of a wonderful movement in our culture! Are you up for it?

What are some ways you’ve helped build a positive culture of words

in your classroom, school, family, workplace, or community?

The Value of Values: Part 3

What do you value most in life? Is it your collector’s hot rod? Your job? Your beach house? Your iPhone? Or, is it something less tangible, like integrity, family togetherness, spirituality, respect, or serving others? Hopefully, it’s one of the latter.

In case you’ve missed it, we’ve been talking a lot about values around here lately, and stressing the importance of instilling strong values in the young people we parent, coach, mentor, and teach. As ethics, morals, manners, and values have become de-emphasized in the public square, political arena, entertainment industry, and corporate boardrooms, we’re witnessing a downward slide in our nation’s character. When character is disregarded or devalued, relativism, “meism,” and chaos fills the vacuum. There’s just no getting around it.

In this last part in our series, I’d like to discuss three more elemental values that are instrumental in creating virtuous and admirable character. Upholding (and believing in) these values not only benefits the upholder, but also his or her family, friends, employer, classmates, coworkers, and beyond. By restoring our societal commitment to character and values, it would truly be a world changer.

  1. Patience. Have you ever lost your patience while waiting in an endless line, or dealing with a finicky customer? Have you ever thrown out some not-so-nice hand gestures in a fit of road rage? Or, how about when you throw a tantrum with your family or friends when things don’t go your way or people disappoint you? The fact is, losing your patience usually does more harm than good in almost every situation. Learning to be patient in all circumstances makes us more pleasant people to be around and allows us to handle stressful situations and conflict in a more level-headed manner. Taking a deep breath and counting to 20 before responding is wise medicine. After all, today’s impatience is often tomorrow’s apology.
  2. Courage. Do you handle tough situations with bravery, or are you more inclined to backing down or withdrawing? Of course, there’s a time and a place for walking away, but sometimes, courage is key. Courage means never letting your fears drive your life, and instead, stepping out of your comfort zone and always doing the right thing and standing up for yourself (respectfully), no matter how un-cool it may seem.
  3. Self-control. This is likely a tough one for many of us. Self-control can be related to our outward behavior (for example, how we impulsively react when we are annoyed or angry), as well as our internal motivations (for example, our relationship with food). When you practice self control, it means that you are able to manage your impulses and respond to temptation in a way that benefits yourself and others. Instead of reacting in the heat of the moment, you’re able to reel yourself in and think about your choices before you actually make them. This is a big one, friends. Consider taking a moment to self-check and see if there are any areas where you could use greater self control.

In case you missed the last two parts in this series, you can catch up on them here and here. For our comprehensive positive traits and values list, click here. We encourage you to discuss them with your families and students as a great self-awareness project. Which ones are we modeling well? Where could we up our game? Are any of them outdated? What others might you add to the list?

Thank you for being a part of this series! Have a great school year!

The Value of Values

“Without ethical culture, there is no salvation for humanity.”

-Albert Einstein

I think that we can all agree there are a lot of things we (society as a whole). . . well. . . disagree on. These days, so many topics feel “unsafe” to talk about because they can be polarizing and controversial (politics and religion, especially). Everyone seems to have a different idea about the right way to vote, the right way to worship, what things should and should not be illegal…the list goes on. Although it can be difficult to work through differences with others, I think diversity is one of the things that makes our country so wonderful.

However, I’d like to talk about something that we can all agree on. Even when politics and religion and other controversial topics are set aside, I believe there are some common values that are (at least should be) at the foundation of our society. These are values that we as parents, educators, mentors, and coaches should be instilling within the hearts and minds of the young people we work with. These are values that make us productive employees, loving spouses, attentive parents, successful students, loyal friends, and contributing members of society.

Although this list is not exhaustive, I’d like to share a bit about some non-negotiable values that we should esteem highly, not only in our own character, but also in the young people we influence.

  • Integrity— When you are a person of integrity, you adhere to ethical character, follow through with your word and always tell the truth, no matter what.. You may not always be liked or loved, but you must always be trusted. To that end, we like to challenge people to only say neutral or positive things about someone who is not present. If everyone adhered to this, it’d literally change the world! Of all the values, I think this one is the most important.
  • Kindness—This is exemplified by the Golden Rule: “Treat others the way you want to be treated.” Who can argue with that? When we operate with kindness, we use words that encourage and uplift and actively seek out ways to help others.
  • Authenticity—Be the real you! With all the peer pressure to fit in, this one can be tough for young people. There is nothing more liberating than living freely as your true, authentic self, without the hindrance of masks or facades. A good rule of thumb is that if you have to change who you are or compromise your values to be accepted by someone or some group, they’re not worth your time. You’ll never become sustainable friends anyway.
  • Respect: This involves showing honor, regard, and consideration toward others. We’ve all been taught (or should have been!) to respect our elders and people in authority, but this applies equally to everyone we’re around. Of all of the values, I think this one is being diminished to the greatest extent, both with adults and with the younger generation. While many pay lip service to tolerance, their behavior is decidedly in
  • Personal motivation/self-discipline—Without personal motivation and self-discipline, we would never be successful at our careers (or school)! By staying committed to performing well, being reliable, and having high standards, your productivity will skyrocket and your reputation will soar. Strive to live up to the motto: on time, every time, with excellence.

How would you rate yourself on these values? Consider using this as a self-check, and take a moment to see how you’re doing in these areas. Are there areas for improvement? Remember, humility and a willingness to change and grow is an important value in and of itself.  Share this post with the young people in your life and encourage them to do the same.

If you’d like to read more about the values we consider to be of utmost importance, check out this values checklist we’ve compiled. Or, stay tuned for next week when we will share more values from our list and talk about how valuable values really are.

Building Workplace Readiness Skills: Part One

We’ve heard the stories all too often. You have your own stories, no doubt, but here are some of mine:

  • My friend, a corporate executive, was preparing to interview five finalists for a new position; only one showed up on time. (Guess who landed the job?)
  • Another employer was recruiting at a career fair on a college campus. Based on first impressions and conversations with graduating seniors, not a single student was invited in for an interview.
  • A local restaurant owner received a call from an “ill” teenage employee five minutes before start time, yet fifteen minutes later she was posting pictures of herself at a beach party. It cost her the job.

You might think these are exceptional cases, but we hear stories like this all the time from employers of teens and young adults. As accomplished as young workers may be academically or otherwise, far too many are not workplace ready.

As the marketplace becomes more competitive, are we actually regressing at launching real world-ready graduates from our homes and schools? Many agree and point to such contributors as ineffective parenting, lack of whole person training in schools, and high youth unemployment rates.

This is why I’ve been encouraged by the work at the Weldon Cooper Center at the University of Virginia and CTECS (Career and Technical Education Consortium of States), who have taken proactive steps to turn the tide. They surveyed employers to identify their most valued workplace readiness skills, and their conclusions, summarized here, establish 21 Workplace Readiness Skills (WRS) for the Commonwealth of Virginia.

[After reviewing the WRS list, we were gratified to learn that our What I Wish I Knew at 18 curriculum (including our “How to Be an MVP Employee” DVD) address 14 of these 21 employer-based skills! You can see how our lessons and success pointers align to these WRS here.]

At LifeSmart, we want to contribute to this crucial conversation by sharing some thoughts on ten of these important skills, starting this week with “Work Ethic” and “Integrity.” We hope you’ll follow along in our series and share your ideas as we go!

Work Ethic   

Fresh out of college, Joe arrives at his new job with visions of grandeur—perhaps a corner office with a great view. Then reality hits—his new work station is a bite-sized interior cubicle. Feeling disgraced, he delivers an inferior product and doesn’t last long.
How can we help the “Joes” we know—whether as students, mentees, or children in our home? Parents can help by instilling the intrinsic value of hard work, avoiding doing their work for them (including homework!), and by not condoning efforts that are clearly lacking.

Educators can help by being mindful of how grade inflation is affecting work ethic and creating attitudes of entitlement. Our colleges and employers are increasingly dealing with both, as students feel “deserving” of special considerations and concessions.

The bottom line: A strong work ethic builds dependability—an essential leadership quality.

Integrity

“We may not always be loved, but we must always be trusted.” This saying is so true! Integrity is one of the most important qualities (arguably number one!) that make up one’s “personal brand.” It’s very difficult to recover from a damaged reputation, and a lack of integrity is often the cause.

 

Here are five attributes of a person of integrity:

  1. They always tell the truth and call out the untruths of others.
  2. They own up to their mistakes and shortfalls.
  3. They uphold high ethical standards, both personally and professionally.
  4. They keep their promises.
  5. They keep their communications about others neutral or positive (especially those who are not present).

 

Whether we’re educators, parents, or mentors, we all have opportunities to incorporate these vital skills into our training of this generation. As you consider those under your guidance, how do they fare on these 21 skills? How might you help address the gaps?