A Simple, Yet Profound Idea for Building Resilience

four-men-sitting-on-platform-923657For years, grit and resilience have been cited by leadership experts and psychologists as key ingredients to success. Given the following synonyms, antonyms, and definition of resilience, it’s easy to see why:

  • Synonyms: adaptable, buoyant, strong, hardy, rebounding
  • Antonyms: fragile, delicate, weak, vulnerable, defeatist
  • Definition: ability to recover readily from illness, depression, adversity, etc.

Who wouldn’t want our children to be able to rebound from adversity and challenges with renewed purpose, confidence, and personal growth?

And, yet, as we talk with employers, observe the contemporary college scene, and visit with college students, we’re struck by how often resilience seems lacking in today’s young adults. What gives?

Could it be that our culture’s growing emphasis on empathy is creating some unintended consequences? In many cases, we believe the answer is, “Yes.” Although empathy, in the right proportion, is certainly an admirable quality, it can easily morph into sympathy if it’s overdone and misinterpreted as such by the affected party. It can, and often does, lead to an entitlement and victim mentality if we’re not careful.

Arguably, this occurs most when parents overly coddle when their children face adversity or discomfort. Out of compassion and fairness, parents often react by overprotecting, expressing sympathy, intruding on their child’s behalf, and even defending poor behavior/performance to authority figures (a common complaint from teachers and coaches). Not surprisingly, the downstream consequences in children can include low self-confidence, emotional fragility, defeatism, lacking perseverance, and disrespect. Unfortunately, it’s even happening on college campuses, courtesy of administrators employing overprotection strategies.

To that end, I came across a magnificent letter to the editor of the Wall Street Journal on November 4 by Carla Albers of Colorado Springs. She was responding to a previous editorial on the topic of Bias Response Teams at universities. Here is an abbreviated version of her letter:

“Your editorial brings back memories of my daughter at age 6 or 7. She came into the house crying and crawled onto my lap. Two neighbor children said something that made her feel bad. After drying her tears, I asked her if she wanted other children to control how she felt, and told her she could choose to not let what someone else said make her feel bad: ‘Who do you want to be the boss of how you feel? You or someone else?’ She perked up and said, ‘I want to be the boss of me!’ Out the door she ran.

Years later, my very successful adult daughter told me that was the best piece of advice I’d ever given her. Perhaps campuses could replace their Campus Climate Support teams with ‘I’m the Boss of Me’ teams.”

We believe Ms. Albers hit the nail on the head. In a world that has become increasingly polarized and politicized, and where bullying has taken on new forms, our children are being increasingly tested by the words and actions of others. As we consider the synonyms and antonyms of “resilience” mentioned earlier, we’re witnessing growing signs of the latter—whether in how we respond to others or to the adversity that we face in everyday life. This should be concerning to all of us influencing the next generation.

The challenge for parents and educational leaders is whether to consider their children’s difficult situations as teachable moments to build resilience, or simply to offer empathy. In our view, the best answer is a healthy balance of both.

 

Cultivate a Winning Attitude

winning attitudeIf you ask teenagers what is the most important ingredient for success, you’ll likely hear answers like intelligence, money, the number of friends, or even appearance. But, ask most employers and leadership experts with the benefit of wisdom and experience, and you’ll hear a glaringly different perspective. To most, they’ll give the nod to attitude.

In our work on employability, we regularly cite qualities such as integrity, commitment to excellence, dependability, work ethic, positivity, enthusiasm, and resilience as keys to success. Note that each is a choicegrounded in our attitudes. In my travels, some of the most endearing, positive, and productive people are among the most economically and academically deprived folks I’ve known. It’s such an important lesson to share with young people.

Dictionary.com defines “attitude” as follows: “manner, disposition, feeling, position, etc., with regard to a person or thing; tendency or orientation, especially of the mind.” We like to think of it as the perspective we take into our daily lives: our thoughts, words, actions, decisions, and interactions. For example, here are some areas significantly affected by our attitude:

  • Outlook on life
  • Mood, demeanor, and nature
  • Personal health and appearance
  • Relationships and communication
  • Handling challenges, disappointments, and unexpected change
  • Productivity, effort, and initiative
  • Personal responsibility
  • Vision, purpose, and goal orientation
  • Integrity
  • Approach to decision-making
  • Personal brand, values, and professionalism

No wonder our attitude is so important! And, why all of us need to be self aware of the attitude we bring into each life arena, each day.  Yes, students, this especially applies to you when you’re harboring a strong case of Spring Fever! And, teachers, this assessment might make for a great school-wide project to improve performance and culture.

To help you and the young people under your guidance, we developed an attitude self-assessment tool that you can access here. We encourage you to share it with the students and family members in your life and to be as honest in your self-evaluation as possible. We all can benefit from an attitude adjustment from time to time and in certain areas of our lives (e.g., work, school, family). Improving our attitude can be one of the most beneficial things we can do for our personal growth, and we hope this assessment identifies a few opportunities for you.

To inspire and encourage you in cultivating a winning attitude, we thought we’d conclude with some of our favorite quotes on the topic. Enjoy!

Life is 10% what happens to me and 90% how I react to it.

~John C. Maxwell

Your attitude, not your aptitude, will determine your altitude.

~Zig Ziglar

Things turn out best for the people who make the best of the way things turn out.

~John Wooden

If you don’t like something, change it. If you can’t change it, change your attitude.

~Maya Angelou

I am not a product of my circumstances. I am a product of my decisions.

~Stephen Covey

Whatever happens, take responsibility.

~Tony Robbins

… Ask not what your country can do for you; ask what you can do for your country.

~John F. Kennedy

Perpetual optimism is a force multiplier.

~Colin Powell

Qualities of Workplace Superstars: Resilience

blurred-background-daytime-depression-897817.jpg

If you can find a path with no obstacles, it probably doesn’t lead anywhere.

~Frank A. Clark

You may not realize it when it happens, but a kick in the teeth may be
the best thing in the world for you.

~Walt Disney

Turn your wounds into wisdom.

~Oprah Winfrey

 

Hard stuff happens. As much as we might wish that the path to success is a straight line, it’s not. In our personal lives, it might include loss, disappointments, mistakes, mistreatment, family/marital struggles, financial stress, health challenges, job losses, disasters, etc. And, when it happens to us, it’s not always easy to compartmentalize it as we head to work. If we’re not careful, it can easily spill over into our job performance.

Adversity happens routinely in the workplace, too. Common examples include: layoffs, loss of key customers, business slowdowns, departmental underperformance, lawsuits, new competition, product failures, missed deadlines, internal conflicts, etc. In addition to these corporate matters, adversity can also arise from our own underperformance. Regardless of the source, workplace adversity can cause fear and anxiety and affect our performance.

Because of rapid technological change and growing competitive pressures, employers are facing adversity like never before. Therefore, it’s not surprising that resilience is becoming an increasingly valued quality in the workplace.

People respond so differently to adversity. Some are consumed by fear or worry and focus more on the problem than on potential solutions. Others, after the initial shock or disappointment wears off, go into problem solving mode and are actually energized by it. Among the qualities they demonstrate are: perseverance, endurance, persistence, determination, grit, adaptability, and courage. This is resilience.

Although adversity can be brutal and challenging, there is a silver lining. For example, it is the surest way to character and personal growth. Also, it provides valuable experience and wisdom to handle future situations. And, it equips us to inspire and encourage others who are facing similar challenges. There’s no substitute for talking with someone else who has “walked in our shoes” and overcome their adversity. When those opportunities arise, it can be transformational for both parties. I’ve observed this firsthand, and it’s powerful!

So, how do we build resilience? Here are some strategies we describe in What I Wish I Knew at 18:

  • Remember, adversity is part of all of our lives and can be preparation for even greater things. Sometimes, it can even make sense with hindsight!
  • Day follows night, so try to see other side of the valley.
  • Release your pain and worries using constructive stress outlets, your support system, and by taking care of your health. Don’t go it alone.
  • Take seemingly insurmountable challenges one step at a time. It reduces fear and builds momentum.
  • Always keep the faith and focus on the problem and what you can control. This is especially important in a workplace context.
  • If you feel consumed by the problem, “project” it onto a third party and imagine giving advice to them. It’s a great way to stay objective.

Parents, building resilience in your children should be a top priority. The key is allowing them to experience challenging situations where they might fail, and letting it happen. Resist the temptation to jump in and rescue them. It’s easily one of the most difficult things a parent can do, but, in the long run, it’s unequivocally in your child’s best interests.

Knowing that life is a journey filled with ups and downs, resilience is truly a gift you can give to yourself and to your children. And, it’s a quality your employers will truly admire.

Remember, #youcandothis!

Next week, we’ll conclude our series by discussing Professionalism. Catch you then.

The Road to Resilience: Part Two

“A bend in the road is not the end of the road… Unless you fail to make the turn.”

~Helen Keller

Last week, we talked about the importance of resilience. Adversity is unavoidable and comes in many forms, so we so we shared five tips for developing resilience, (If you don’t want to read the entire blog from last week, here’s a summary of our five pointers: Keep a healthy perspective, know your worth, tap into your support system, take care of your health, and forgive.)

While we hope these five tips will help you build resilience and avoid self-pity or defeat, we thought it might be helpful to talk about what resilience doesn’t look like. This way, we can evaluate our tendencies when dealing with adversity. So, without further ado’, here are five examples of non-resilience when facing trials:

  1. Making excuses and blaming. This is a common response when adversity stems from our own mistakes or underperformance. And, why not? Isn’t it easier to try to justify ourselves than to admit we’ve blown it? However, making excuses will never propel us forward, and it’s a colossal turnoff to others. If you want to better yourself and your relationships, remember to choose to accept responsibility and learn from your mistakes. It’s one of the surest signs of maturity.
  2. Using drugs or alcohol to cope. These are false comforts that mask the negative emotions (anxiety, despair, sadness, loneliness, etc.) we often experience when living through adversity. In fact, drugs and alcohol actually make things worse. Not only do they prevent us from dealing with the situation at hand, they can cause us to make poor decisions that only make matters worse. So, if you’re going through tough times, please reconsider reaching for that bottle of wine (or drug of choice). You will not come out on the other side with clarity, joy, or a solution. Rather, try those tips we shared last week.
  3. Withdrawing. It can be tempting to lean on ourselves or deny the problem when the going gets rough. Social withdrawal can be especially damaging because our friends, family, and other relationships are incredibly useful (and willing!) resources to help us deal with adversity. Isolating ourselves from the world and refusing to accept our current reality will only make matters worse—it can lead to self-pity, bitterness, and depression. Resilience manifests itself as the opposite of withdrawal. It means facing your challenges head on and relying on the support and wisdom of others to help get you through. #dontgoitalone!
  4. Whining. Nope—just don’t do it. If you feel that you need to be vocal about the adversity you’re facing, try using humor. (Humor, can, in fact, cause you to think more creatively. It’s great for problem solving and definitely more constructive than whining!) Whining will only damage your credibility—it won’t do anything to fix your problem. And, it’s BORING!
  5. Withering. In the last few years, we’ve witnessed a popular trend on campuses of seeking protection from anything that we either disagree with or might bother us. Such students are demonstrating an unprecedented level of fragility and hypersensitivity that is worrisome. Further, it reinforces the entitlement mentality that is permeating the younger generation. It’s time for administrators to step up. This is not preparing them for life after college.

 

Although it would be nice if there were a magic antidote to our adversity, we all know it doesn’t exist. It’s why developing resilience is paramount.

So, how do you approach adversity when it strikes? Do you have other examples of what resilience doesn’t look like to share with us? We’d love to hear!

The Road to Resilience

As much as we all wish that life was an easy, straight shot road to success and happiness, we know that isn’t the case. Even when we practice diligence, discipline, commitment, respect, honesty, and integrity as we work toward our goals, there’s simply no way to avoid pitfalls and obstacles in life.  We’ve talked about handling adversity before, but this week we’d like to specifically address developing the character quality of resilience.

Resilience is defined by Merriam Webster as: “the capacity to recover quickly from difficulties; toughness.” Take a moment to reflect on how you usually respond to difficult situations in life. Do you bounce back quickly, or do you let life’s trials negatively affect your mood, outlook, relationships, motivation, and work/school performance?

Resilience is not a character trait we are born with. Sure, maybe some are naturally “tougher” than others, but it’s important to remember that resilience is a value we must develop within ourselves. Being resilient means making a conscious choice to not let adversity drag you into defeat or despair. It means choosing to look for a deeper meaning and potential life lesson in each bump in the road and forging ahead to the other side of the valley.

It is difficult to generalize on resilience because adversity comes in many forms, such as:

  • Personal underperformance—bombing the exam, being cut by the team, throwing a costly interception, forgetting lines in the play, getting laid off from the job, losing an election, etc.
  • Group underperformance—losing a winnable game, bombing a group project, losing a major contract to a competitor, etc.
  • Consequences of unhealthy/unwise/damaging decisions
  • Social/relationship struggles—challenges with making friends in new environments, maintaining friendships, break ups, family battles, etc.
  • Family dysfunction
  • Physical or emotional abuse
  • Death or illness of a loved one
  • Financial crises
  • Bad luck—life’s lemons that just happen…to us all.

As you can see, some adversity is from our own doing, but much of it is not. We don’t always have control of our situations, but we DO have control over how we approach our battles and challenges. And, that’s where resilience comes in.

With all that in mind, here are five tips to help you develop resilience in your own life:

  1. Keep a healthy perspective. Remember that everyone faces challenges and adversity, and some of the richest aspects of our life journey come from battling through our toughest times. We grow as a person and, in time, can use these experiences to come alongside others who are facing similar challenges. So keep the faith and work through the problem to the best of your ability, realizing that (in many cases), good can come from it. Today’s valley is NOT your new normal.
  2. Know yourself and your worth. When you have a strong sense of self, you are less likely to let insecurity and uncertainty drag you down. When you are self-assured, you can confidently handle life’s curve balls and know that mistakes or other negative circumstances are not a direct reflection of who you are as a person. And, you will be less likely to blame yourself for situations outside of your control. #Icandothis!
  3. Tap your support system. Whether you rely on your siblings, parents, friends, neighbors, mentors, or faith community (if applicable), it’s important to have a safe network of people who you can talk to and lean on during hard times. Make sure you have people in your life whom you trust to give you helpful, truthful, and constructive advice. It’s nearly impossible to be resilient when you’re going through life on your own. Surround yourself with positive influences through thick and thin. And, don’t hesitate to seek professional help if needed.
  4. Take care of your health. We’ve all realized at some point in our lives that our mental and physiological health are very closely connected. High levels of stress and other damaging emotions can lead to a greater increase of sickness, pain, and exhaustion. In order to handle adversity with resilience, make sure you are sleeping well, eating healthy, and getting in some physical activity. It matters much more than you may think!
  5. Forgive. Depending on the source of your adversity, it may involve forgiving yourself or others. It’s not always easy, but it’s difficult to truly recover without it.

 

When life hands you a lemon, your resilience, courage, determination, and positive support system will help you through. Being able to look beyond your current circumstances and knowing that your life is not going to crumble because of them is key. More often than not, our best life lessons and personal growth come from the hard times.  So, when you build resilience, every sphere of your life will benefit. You are a special and unique person—have confidence that you can always find a way to persevere, overcome, and make a comeback. #Yesidid!