Qualities of Workplace Superstars: Work Ethic/Motivation

Some people dream of success while others wake up and work hard at it.

~Winston Churchill

The harder I work, the luckier I get.

~Samuel Goldwyn

It’s supposed to go like this: We convince the employer we’re the best person for the job. The employer agrees and offers it to us, complete with a compensation package. We accept the offer and celebrate, recognizing they could have easily offered the position to someone else. In return for the paycheck, we work our tails off, do our best, and… WAIT, STOP THE TAPE! Not so fast!

In my conversations with employers of young people, I hear more complaints about work ethic and dependability than any other traits. Among the issues they cite: absenteeism, late arrivals, distractions, failure to meet deadlines, deficient work, whining (especially toward more “menial” tasks), and entitlement attitudes. Some employers have given up and are now recruiting retirees to avoid the “baggage.” (Their word.)

And, they’ll tell you it wasn’t always this way.

To be honest, I think the responsibility for this generational shift lies primarily with parents. We do our children’s chores, either to keep them happy or because we can do them better or quicker. We overcommit them with one activity after another and feel guilty if we also ask them to sweep the garage. We allow play to come before work. We permit hours and hours of time with their endless technology, media, and entertainment options. It all adds up and manifests itself in a big way during the teen and young adult years.

Oh, and, educators will tell you the lack of motivation is apparent in their classrooms, too.

There are many, many reasons why a strong work ethic and motivation (both inextricably linked) are so important in the workplace and in life:

  • It is an admired character trait and a MUST for a productive life
  • We owe it to our employers who are paying us for excellent work
  • It directly affects our job performance, pay potential, reputation, job security, and promotability; also, several careers pay directly by output and sales, which are heavily influenced by our work ethic and productivity
  • Our team members are depending on us
  • It is a necessity for building grit and resilience
  • We make ourselves easier to manage in the eyes of our supervisor
  • Businesses are much more “bottom line” focused than in the past and less tolerant of mediocre performers; we have to compete to keep our jobs!
  • A strong work ethic can overcome an average skillset
  • We receive the “psychic benefits” from a job well done
  • And, we accomplish so much more

Individuals with a strong work ethic and motivation:

  • are self starters and needn’t require reminders
  • don’t require rewards each time for hard work; it’s intrinsic
  • are proactive and take initiative
  • are productive and efficient with their time; they focus just as much on working smart as working hard and accomplish more than others during their work time
  • are conscientious, take directions, and follow policies and guidelines
  • are lifelong learners
  • avoid complaining about the less interesting aspects of their job
  • meet or exceed the requirements of the job
  • give their employer a high return on investment

Parents, here are some tips to help build these essential qualities:

  • Instill the values of a strong work ethic and motivation by modeling it yourselves and teaching your children why it’s so important
  • Have your children do age-appropriate chores and message that doing them is not optional (this is where your tough love really pays off!). Introduce them to a wide range of chores, but be somewhat flexible when choosing which ones they are routinely responsible for. Use chores as a learning experience. They’ll be on their own soon!
  • Limit the amount of time they spend on technology and media and adopt a “work before play” strategy
  • When it comes to career selection, encourage them to choose options they will enjoy and be interested in. We are naturally more motivated when we do the things we like.
  • Encourage them to choose friends who take these qualities seriously. Peer influences are huge. If our kids surround themselves with positive and productive people, it will rub off. And if they don’t, that will rub off, too!

Let’s do everything we can to build an intrinsic work ethic in our younger generation and reverse these trends. Today’s tough love will pay dividends in the long run, and, one day, they might just thank you for it.

Next up: Resourcefulness. Have a great week!

Teaching Teens the Art of Professional Networking

With spring in full swing, we can almost taste the arrival of summer. For many educators and parents of teens, summer means graduation is right around the corner, and newly launched young adults will be looking for summer jobs or looking to enter the workforce full time. To help set your teen up for success in this arena, you will want to instill the importance of a vital life skill: networking.

You’ve heard said many times: “It’s not what you know, but whom you know.” Of course, this is an overstatement, but in this high tech, interconnected age, it’s truer than ever. The sooner your teen understands this reality, the better.

No matter how talented we are, we all need people who will go to bat for us, both personally and professionally. Their assistance can take the form of introductions and connections, references and advocacy, decision-making in our favor, an information source, or general support. They help us gain access to strategically important people. They are our ambassadors. Our very own sales force!

The employment recruitment process has radically changed since I was younger. Nowadays, it’s all about online applications that seem to disappear into the proverbial black hole—it’s SO impersonal and frustrating. Somehow, some way, our application needs to stand out. No doubt about it, the best way is to have an insider advocating on our behalf. It adds a measure of dependability and reassurance to the hiring manager, and that’s huge. It may not land us the job, but it helps get us into the game.

Our son Michael is a natural networker. Ever since he was young, Michael always enjoyed being with adults. He became a basketball ref at an early age and loved pick-up games with guys decades his senior on the golf course. Interestingly, connections from these circles were instrumental to his acceptance into the college of his dreams. And, today, they’ve proven just as helpful as he’s entered the workforce. Thankfully, when it comes to networking, he values it and is good at it. And of course, dad loves to see him in action!

But, for many, networking doesn’t come so naturally. Some are more reserved, some haven’t developed the skills, and some don’t appreciate just how important it is. So, parents and teachers, this is a great opportunity for you to influence and empower! Here are some key ways you can help:

  • Share the value of networking on both a personal and professional level.
  • Stress the importance of making a great first impression with everyone they meet.
  • Point out that future advocates are enlisted by demonstrating excellent character, cultivating the relationship, and showing appreciation. Help your teen understand that ambassadors put their reputations on the line when they advocate on his or her behalf! Motivate your teen to develop areputation as a person of excellence.
  • Encourage them to get involved in various opportunities and spheres (i.e., “put yourself out there!”) where they’ll be able to interact with adults in different circles. Networkers take the initiative!
  • Remind them to always be proactive in expressing your appreciation to ambassadors. Handwritten thank you notes or a phone call will show  gratitude and cement the relationship.
  • Don’t forget about your own connections and networks! Use your own professional and social spheres to make strategic introductions on your teen’s behalf.

How do your teen’s networking skills stack up? Who are their advocates? How can they expand the list? What are your opportunities to help them become a master networker?