Career

Leadership for a Lifetime: Other-Centeredness

Posted by

1

Has anyone ever done something nice for you that was so refreshing, it made your day? Maybe the person ahead of you at Starbucks paid for your coffee. A family member did your chores for you (without being asked). A friend brought or bought you dinner. It feels good, doesn’t it, when others go out of their way to express kindness to us?

And, it works both ways. When we’re the giver…we, too, share in the joy of the receiver. (As we enter the season of gifts, you’ll no doubt witness this firsthand!) It’s why the secret formula for a fulfilling life is: U>Me. It’s also why OTHER CENTEREDNESS is a hallmark of great leaders.

The principle of other-centeredness applies equally to our professional lives, even if it’s less commonly taught and practiced. Whether we’re business owners, department heads, managers, team leaders, coaches, teachers, or mentors, we will be placed in positions of influence and relationship. How will we approach them? Well, did you notice the emphasis on the word “them?” These kinds of leaders—both personally and professionally—are not self-centered; they’re other-centered.  For them, it’s not all about “me”; rather, it’s also and maybe even more about “others.” By empowering and encouraging people and setting them up for success, these leaders embrace a positive leadership lifestyle—and the results are remarkable.I had the great privilege of working for a company that modeled this to a “T.” Under the leadership of George and Jane Russell, Russell Investments put its people first. Not the owners. Not the customers. The people. George always said, “If you put the people first, they’ll take care of the customers. It doesn’t always work the other way around.” By doing so, the company won several state and national awards for being “the best place to work.” Having experienced this leadership culture myself, I can say it was like an extended family. (Remember I’m talking about work here!) And, during my tenure, we grew from a small investment firm of $1 billion of assets into a $220 billion global powerhouse! Putting employees first even helps the bottom line! “Earth to CEOs!”

Some years ago, researchers at Performance Advantage polled workers to identify what motivates them most on the job. Guess what they found out. Do you think it was fear? Money? Power? Promotions? Benefits? Nope. The top three motivators were: 1) being appreciated, 2) being in the loop and invited into decisions, and 3) having an understanding manager! All three are signs of other-centered leadership! And, they’re free!

What would happen if we all tried living for a week in an “other-centered” universe? In this universe others are not put in this world to serve our needs, so we cannot legitimately get frustrated by the elderly lady ahead of us at the store checkout who takes forever to put her change away, or the guy who cuts us off on the freeway. In this universe, we work in a cooperative spirit on the job (and in our families!) and are genuinely excited to see and help others succeed. In this universe, we endeavor to serve those we lead instead of the other way around.

 

The bottom line: Whether personally or professionally, the secret formula to life is: U > Me!

A Secret Ingredient for Career (and Life) Success

Posted by

0

“Nothing great was ever achieved without enthusiasm.”

Ralph Waldo Emerson

 

What does it take to land a great job, make wonderful friends, open doors in your career field, or land lucrative accounts for your employer? When you think of the qualities that might help you get ahead, the first things that usually come to mind are intelligence, experience, reputation, connections, and maybe even luck.. But here’s the deal…when it comes to soaring in your career (and in your life!), the secret sauce is enthusiasm!.

Enthusiasm may seem like a “lower order” attribute compared with these other credentials.. However, many times a job candidate’s  enthusiasm is precisely the deal breaker in choosing one of two equally qualified applicants, or what sways a potential client to selecting their supplier. Everyone wants to work with someone who is excited to be there!

I believe that enthusiasm is a secret ingredient for accomplishing great things. During my investment career, I gave countless presentations to multi-billion dollar sales prospects. After careful observation and coaching from our company’s best marketers, I developed quite a reputation for telling our story. I was told it was my enthusiasm that set me apart from my peers. I passionately believed in our company and its services, and I made sure our prospects could tell! Ultimately, it made a significant difference to our sales success. It was a critical element in my job interviews, too.

People who exude positive energy and enthusiasm are infectious. They inspire others with their spirit and obvious love of life. They motivate everyone around them to do and believe the best, and it’s a key ingredient they pass on to employees.

How can you demonstrate your enthusiasm on the job? Here’s a sample:

  • in a job interview, know the company and position like the back of your hand and demonstrate your interest with compelling questions, high energy, and full engagement. Don’t let anyone be more enthusiastic than you!
  • always discuss work-related issues in a positive and upbeat way and be solution minded. Whining doesn’t exist in your vocabulary!
  • show up on time—early, even!
  • demonstrate great listening skills, seek constructive feedback to improve, and stretch yourself
  • approach customers proactively and focus on exceeding their expectations
  • seek out extra tasks and projects when there is down time
  • suggest new ways to improve sales, reduce costs, develop new products/processes, and add value to clients
  • understand how your supervisor is being evaluated and contribute to his/her success
  • seek opportunities to mentor and encourage others

Whether it’s simply enjoying the company of others or interviewing for the most significant career opportunity of your life, show your enthusiasm. It WILL make a difference!

How differently do you feel around people who are positive and enthusiastic versus those who are low energy or negative? Have you made a point to be enthusiastic at your workplace or in school? If so, has it helped your success? 

Smile–It Means More than You Think

Posted by

3

ID-10092716“Let us make one point, that we meet each other with a smile, even when it is difficult to smile. Smile at each other, make time for each other in your family….for smiling is the beginning of love.”
― Mother Teresa

Have you ever thought about what your smile—and your countenance in general, really—say about you? When I first meet someone, I look at their eyes (are they kind?) and their mouth (are they joyful?). I am sure that judging a first impression based of eyes and smile might sound crazy to some, but actually, these cues are often spot on. They are great indicators of a person’s level of engagement with those around them. If the eyes and mouth don’t make a great first impression, it’s likely the rest of the person won’t either.

What impression do you give other people when they meet you for the first time? Your countenance matters, probably much more than you realize! After all, the person you just met could become a new friend, future spouse, future in-law, potential employment reference, employer, manager, industry contact, mentor, or client. The fact is, life is a series of chance moments with others, and you never know what might become of the people you meet and the role they could play in your life.

There’s a wise saying: “You never get a second chance to make a good impression.” In fact, most employment recruiters will say that the first 30 seconds of an interview will make or break your chances! Yes, that’s 30 seconds! For some, it only takes five!

In order to master the art of relationship building, it’s essential to make a great first impression with everyone you meet. Here’s all it takes:

  • Demonstrate through your countenance, words, andbody language that you’re happy to meet them (key: smile!)
  • Give a firm, confident handshake and look them in the eye
  • Be positive and enthusiastic
  • Be inquisitive. Show an interest in them and in what they say. Focus more on listening to them than talking about yourself.
  • Remain engaged in the conversation and avoid distractions like calls and texts
  • Use good manners and be gracious

Surprisingly, many people just don’t get it. They allow negative thoughts, cynicism, suspicion, self-focus, insecurity, and indifference to cloud their countenance. They may not realize it, but it shows—and in job interviews and in life, it doesn’t end well.. They may say all the right things, do all the right things, yet wonder why others aren’t warming up. Many times, it all comes down to countenance. Your smile can make all the difference!

Do you make sure to always wear a smile, especially when meeting new people? What are your tips for making a lasting first impression when you meet others? When you meet someone new, what are the first things you notice about them?

Photo: Freedigitalphotos.net, by stockimages

4 Tips to Help you Land That Job!

Posted by

0

One of the greatest unknowns for college students is predicting what the job market will be like when they graduate. After all, it’s four years down the road and lots can change in the meantime. The answer will be based on the state of the economy and the supply and demand picture for their career choice. Unfortunately, these factors are simply outside of our control.

Even if a young person’s path doesn’t include college, they’ll still be facing this kind of uncertainty. If the unemployment rate is low, chances are they’ll have little difficulty landing a good job. If it’s high, who knows how long it could take? Plus, they’ll have to work that much harder just to get their foot in the door.

So, how can all of us help? What are ways parents, educators, mentors and friends can help young people find the jobs they’re looking for—and progress once they find them?

Young adults need to be savvier and more competitive than ever to find, land, and advance in the jobs of today’s work place. Here are some suggestions  you can share to help position them for a thriving career:

  1. Use your existing networks. No matter how talented we are, we all need people who will go to bat for us, both personally and professionally. Their invaluable assistance can take the form of introductions and connections, references and advocacy, decision-making in our favor, an information source, or general help. They help us gain access to strategically important people. It’s like having our very own sales force!

The employment recruitment process has changed night and day since I was younger. Nowadays, it’s all about online applications that seem to disappear into the proverbial black hole—it’s SO impersonal and frustrating. Somehow, some way, our application needs to stand out. No doubt about it, the best way is to have an insider advocating on our behalf. It adds a measure of dependability and reassurance to the hiring manager, and that’s huge. It may not land us the job, but it helps get us into the game.

  1. Broaden your base of employment prospects.Spread your net wide.  Talk to others in your field. Read trade journals and industry bulletins, blogs, and newsletters. What’s going on in your industry of choice and where are the jobs? There are likely companies for which you could work that you haven’t even considered. My editor’s son is a land use planner who works for a county government. He recently discovered that a large aircraft manufacturer in our state regularly hires land use planners. He was surprised; he’d never even considered the thought of working for a company like that. Now that he knows, it’s an avenue he plans to pursue in his next steps.
  2.  Be flexible with respect to location. This point is short but important. Many times you’ll have to go to the job; it won’t come to you. The more flexible you can be about this, the more marketable you are.
  3. Develop your competitive edge. Our world is much more competitive than ever before. Our economy has become service-oriented and knowledge-based, which has changed everything. Now, you have to demonstrate something special (i.e, skills, experiences, and achievements) in order to land the job and advance in your career. Together, these make up your competitive edge. Consider what would stand out about you to future employers during your eventual job search. Go the extra mile to become better qualified through experiences and continuing education. If you’re lacking a skill or a professional qualification, attack it with full force! Demonstrate an attitude of continuous improvement and a commitment to excellence. Show results and impact. Create great personal stories that will inspire employers.  If you don’t, remember that someone else will—and they’ll wind up with your job or promotion!

This is only part of the picture! Join us next week for part two of this blog: How to Market Yourself and Move Ahead in Your Career Field.

How have you found and moved ahead in your job(s)? Do you think things are easier, harder, or the same for young adults in today’s job market?  How can we help encourage students in finding and landing the right jobs? We’d love to hear your thoughts?

Build Your Value and Win Promotions!

Posted by

0

You’ve heard the saying, “Beauty is in the eyes of the beholder.” When it comes to your career, your value is in the eyes of your employer!
I had a somewhat unique reputation during my career. I was an investment leader who knew how to market the firm to sales prospects. Consequently, while performing well on my investment job, I also helped our sales professionals land new accounts. This had a direct impact on our profits, which caught the attention of the business leaders who were my advocates during bonus time. By diversifying my skill set and helping our business, I built my value and reputation.

How highly prized you are to your employer should be a matter of ongoing importance. Among the sources of your value are:

  • Your proficiency and achievement on the job
  • Your contribution to the financial well-being of the organization
  • Your ability to develop others
  • Your ability to work successfully in teams and in projects
  • Your ability to solve problems and lead initiatives
  • Your willingness to go above and beyond the job description

In a nutshell, it’s not simply how well you’re doing your own job, but also how you’re contributing to the broader enterprise. What are the benefits of being a highly valued employee? They are many:

  • Higher compensation
  • Greater promotability and leadership potential
  • Greater job security during layoff periods
  • Opportunities to participate in high impact projects
  • Industry recognition (headhunters will call!)
  • The intrinsic value associated with being well regarded by others

As you progress in your career, always ask what you can do to become more valuable to your employer. If you can diversify your skill set to improve the financials or reputation of your employer, you’ll be that much more valuable to them and win those prized promotions along the way!

What are you doing to build your value in the eyes of your employer, both now and throughout every step of your career?  Check out our blog archive for more ideas on how to be the best and most successful YOU possible! Pass the information along to a friend or young person in your life, and share your ideas and comments below; we’d love to hear from you! 

Constructive Criticism Can Help You Grow

Posted by

0

How committed are you to correcting your weaknesses and building your strengths? Do you embrace constructive feedback when it comes your way?

Let’s face it.  Most of us love to receive compliments—but criticism?  Not so much. Criticism, even if it’s constructive, can sometimes make us feel guilty, ashamed, or inadequate. We often become angry or withdrawn when we receive it. We can be defensive. Or, out of hurt, we turn the tables on the people criticizing us, attacking their credibility and motives.

The common sense reality is that if we’re genuinely interested in improving ourselves, we should be just as interested in hearing about our weaknesses as we are our strengths—even if the method of delivery is indelicate. We are, after all, a work in progress!

It’s a great idea to make it a practice to actively solicit constructive feedback from your superiors, friends, and role models. This means asking them questions such as:

  • Am I meeting your performance expectations?
  • How can I improve—as a person and as a colleague?
  • What do you see are my strengths and weaknesses?

It also means being able to receive the feedback with a grateful heart whether you asked for it or not. It’s natural to react defensively when someone gives critical feedback.  But if you do, you’ll miss a golden opportunity to learn and grow.  Here is some advice to receive criticism well and use it to your advantage:
 

  1. Don’t take it personally. If someone criticizes you for something you’ve done, it doesn’t mean they don’t like YOU.
  2. Learn to separate yourself from the criticism and take it at face value. Think of it as a gift from someone who cares about you!
  3. Resist the temptation to interrupt or argue. Thank the person giving you feedback, and assure him or her you’ll take it to heart and consider it.
  4. Thank the person for the feedback. If it seems appropriate, enlist his or her help for making changes related to the advice given.
  5. Ask for specific examples of any behaviors needing improvement.

This is especially important for young people to embrace—a challenge when they’re exerting their independence and think they know it all. I adopted this practice early on in life and consider it one of the most valuable life lessons in my career. It made me progress that much faster by seeking the wisdom and feedback of others. It’s a hallmark of excellence!
 
Make it a point to ask for one piece of constructive feedback from someone in your life and practice responding in the ways we’ve just discussed.  Are you a parent or teacher? Share this lesson with the young people in your life. If they apply it, they’ll likely thank you for it some day!

How to Be an MVP Employee — A Lifesmart DVD

Posted by

0

Are the young people under your supervision—children, students, or employees—prepared to soar in their eventual career? Not just to land the job, but to be a workplace MVP?
With high youth unemployment and all-consuming scholastics and activities driving their schedules and priorities, many of today’s young adults are entering the work force sorely lacking the skills and maturity they need to thrive in the real world.
We hear from employers all the time: “They may be book smart, but they’re certainly not life smart,” or, “They can write a resume and complete an application, but they lack the intrinsic qualities and life skills we need in our employees.” Many students understand how to succeed in the “front end” (resume and interview skills), but aren’t trained to succeed once they land the job.
At LifeSmart, we’re excited to announce our newest resource designed to help create future workplace superstars!
offers invaluable perspectives from employers and four road-tested strategies for succeeding in any career:
Selecting a career that plays to their natural strengths and interests
Modeling the qualities employers value
Delivering on-the-job excellence
Contributing to their employer’s success
This 45-minute live presentation at Appleton West High School includes illustrations, skits, training, and strategic insights to promote career readiness and workplace excellence. Viewers will gain practical wisdom about what separates those who soar from those who stagnate in their careers.
For $79, you can bring this valuable training into your own classroom or group. How to Be an MVP Employee will help prepare the young people in your life to reach their career heights and to succeed in the increasingly competitive landscape of today’s workplace.
For more information or to order, call (920) 319-3169 or email at dtrittin@dennistrittin.com.

The Greatest Gift We Can Give to a Teenager

Posted by

1

The teen years are among our greatest periods of change and self discovery. When you know who you are and why you’re here, you’re inspired to define and pursue your passions. Knowing “what makes you tick” and being able to carry that out, brings great joy and fulfillment. Unfortunately, for some, that’s easier said than done.

Take teenagers who receive few expressions of love or healthy modeling in the home. It doesn’t take long for that deficit to show up in their academics, motivation, relationships, and demeanor. In acts of sheer desperation, they search for love and false comforts in all the wrong places and check out of school. It’s a tragic cycle that has become all too common, with one unhappy ending after another.

During the past year, I’ve had many opportunities to speak with teens and young adults who are, in one form or another, facing a crisis of relevance. They see school as irrelevant, and worse yet, they see themselves as irrelevant. Some of their questions are:

  • “What am I worth when my parents never tell me they love me?”
  • “What’s the point of staying in school? I’ll never use this stuff anyway.”
  • “What can I do to convince my parents to let me live my dream?”
  • “I’m not that smart and my family has no money. Can I still become a leader?”
  • “All my parents care about is my performance…not me. How am I supposed to deal with that?

These conversations are heart wrenching. But, interestingly, it’s these kids who often most engaged in my talks on leadership! They ask the most questions and ask to share in private. They’re the ones asking questions and opening up after my speaking engagements. They’re desperately searching—for hope, relevance, and worth—even though it may not appear that way on the surface.

We’ve got to give it to them. All of them! Until young people see the relevance and value of their own lives, there’s simply no way they’ll reach their full potential.

Here are some ways adults can help:

  • Recognize that no one (especially a young person) has a complete and accurate perspective on all he or she has to offer—whether character qualities or skills. They need the perspectives of others who can offer additional insights about their value and opportunities.
  • Parents can ensure their children understand their uniqueness and value, and avoid showing favoritism through words or attention. They can value the person more than the performance.
  • Educators can offer opportunities for skills/aptitude assessments and programs where friends, relatives, and mentors honor each student with expressions of value. For example, some innovative schools hold special retreats where students receive letters collected from important people in their lives—life changing keepsake experiences.
  • Look for opportunities to “speak life” into young people and encourage them to do the same.

Remember, relevance breeds hope, and hope breeds motivation and direction. Motivation and direction help uncover passion and purpose. Passion and purpose help  fulfill potential.

These are vital gifts to give the young people in your life. Give generously.

7 Easy Tips for Learning to Speak Comfortably in Groups

Posted by

0

What do people most frequently mention as their greatest fear? Public speaking in front of an audience! (I know this all too well, having botched my wedding vows and the two lines in my 8th grade play!) The good news is this fear (and insecurity) can be overcome with proper training and experience. It’s a leadership and life skill that deserves high priority in every school and in every grade.
One reason we hesitate to “put ourselves out there” in front of a crowd is our fear of saying something stupid or our mind going blank just in time for the punch line.  However, speaking comfortably in front of groups is a skill that can be learned—I’m proof of that. Developing this skill helps immensely in life, especially in your career where so many positions and opportunities demand excellent communication.

Here are some helpful communication confidence boosters:

  • Lower your expectations of yourself—you don’t need an orator’s eloquence to deliver a successful presentation. What’s important is that you are clear, interesting, enthusiastic, and relevant to your audience.
  • Take comfort that you usually know more about your subject than your audience and only you know exactly what you want to say. If you make a small mistake, it is very likely that no one will notice.
  • Recognize that most audiences want you to succeed and are on your side. They are not judging you.
  • Avoid excessive detail. Conciseness is your friend.
  • Tell stories. Make your presentation personal.
  • Show lots of enthusiasm and expression. This means smiling and being congenial, as well as aware of your body language. How are you standing? Are you gesturing with your hands? Gestures can aid in your presentation, but can also be distracting if overdone.
  • Try to have fun with it! And, recognize that a little nervousness is okay—they won’t even notice it!

If all else fails, you can always try the “imagine your audience in their underwear” trick. Frankly, that never worked for me, but it might for you.

I’m infinitely better in front of groups than I used to be since adopting the above strategies, and it’s opened up so many opportunities. If I can, you and the young people in your life can, too!

Are you comfortable speaking in front of groups? What hurdles do you need to overcome to build your confidence? What personal tips have helped you in your public speaking?

Finding That Job!

Posted by

0

One of the greatest unknowns for college students is predicting what the job market will be like when they graduate. After all, it’s four years down the road and lots can change in the meantime. The answer will be based on the state of the economy and the supply and demand picture for their career choice. Unfortunately, these factors are simply outside of our control.

Even if a young person’s path doesn’t include college, they’ll still be facing this kind of uncertainty. If the unemployment rate is low, chances are they’ll have little difficulty landing a good job. If it’s high, who knows how long it could take? Plus, they’ll have to work that much harder just to get their foot in the door.

So, how can all of us help? What are ways parents, educators, mentors and friends can help young people find the jobs they’re looking for—and progress once they find them?
Young adults need to be savvier and more competitive than ever to find, land, and advance in the jobs of today’s work place. Here are some suggestions you can share to help position them for a thriving career:

1. Use your existing networks. No matter how talented we are, we all need people who will go to bat for us, both personally and professionally. Their invaluable assistance can take the form of introductions and connections, references and advocacy, decision-making in our favor, an information source, or general help. They help us gain access to strategically important people. It’s like having our very own sales force!

The employment recruitment process has changed night and day since I was younger. Nowadays, it’s all about online applications that seem to disappear into the proverbial black hole—it’s SO impersonal and frustrating. Somehow, some way, our application needs to stand out. No doubt about it, the best way is to have an insider advocating on our behalf. It adds a measure of dependability and reassurance to the hiring manager, and that’s huge. It may not land us the job, but it helps get us into the game.

2. Broaden your base of employment prospects. Spread your net wide. Talk to others in your field. Read trade journals and industry bulletins, blogs, and newsletters. What’s going on in your industry of choice and where are the jobs? There are likely companies for which you could work that you haven’t even considered. My editor’s son is a land use planner who works for a county government. He recently discovered that a large aircraft manufacturer in our state regularly hires land use planners. He was surprised; he’d never even considered the thought of working for a company like that. Now that he knows, it’s an avenue he plans to pursue in his next steps.

3. Be flexible with respect to location. This point is short but important. Many times you’ll have to go to the job; it won’t come to you. The more flexible you can be about this, the more marketable you are.

4. Develop your competitive edge. Our world is much more competitive than ever before. Our economy has become service-oriented and knowledge-based, which has changed everything. Now, you have to demonstrate something special (i.e, skills, experiences, and achievements) in order to land the job and advance in your career. Together, these make up your competitive edge. Consider what would stand out about you to future employers during your eventual job search. Go the extra mile to become better qualified through experiences and continuing education. If you’re lacking a skill or a professional qualification, attack it with full force! Demonstrate an attitude of continuous improvement and a commitment to excellence. Show results and impact. Create great personal stories that will inspire employers. If you don’t, remember that someone else will—and they’ll wind up with your job or promotion!

This is only part of the picture! Join us next week for part two of this blog: How to Market Yourself and Move Ahead in Your Career Field.

How have you found and moved ahead in your job(s)? Do you think things are easier, harder, or the same for young adults in today’s job market? How can we help encourage students in finding and landing the right jobs? We’d love to hear your thoughts?